Part-Time Administrative Assistant

Department: DSD Warehouse

Employment Type: Part Time

Location: Nottingham, PA

Description

• SCHEDULE: Monday-Friday, 12:00pm-4:00pm
• BENEFITS: This position is part-time benefit eligible, elective benefits include:
  • Basic Dental & Vision Coverage 
  • Opportunity to contribute to a 401k, with a company match.
  • Paid Employee referral program. 

Key Responsibilities

• Pulls and compiles sales reports from sales database. Conducts analysis and tracking for incentives, sales initiatives, and sales objectives and communicates results with sales management and sales team members. Creates, reviews and/or makes edits to presentations. 
• Maintains, tracks and/or manages the following personnel and administrative processes: payroll, vacations & personal/sick time usage, status changes, truck and vehicle fuel usage and other processes as necessary. Reviews with branch manager. 
• Troubleshoots and provide maintenance support to sales team members for computer, handheld and printer needs. Escalates to IT help desk when necessary. 
• Undertakes and manages projects to improve administrative processes. Ensures management and sales team members have necessary administrative resources to complete job functions. 
• Assists with and/or is main point of contact for verification of end of day paperwork and invoices for sales team members. 

• Executes top-notch listening skills to build meaningful relationships with customers and corporate functions to understand issues to troubleshoot, resolve or respond within in timely manner. Manages difficult or emotional customer situations, leveraging relationships and knows when to escalate. 
• Receives and interprets customer call-in orders; informs customers of new and existing product lines for their accounts; relays to appropriate sales team member. 
• Acts as liaison for branch needs with corporate functions. Considers and communicates with management employee feedback when evaluating and recommending improvements to procedures that increase efficiency of department and operations.
• Provides on-going information flow within and between management and sales team members, ensuring they are kept informed of decisions, up-coming events, policies, changes, etc. 
• Assists with and/or is main point of contact to collaborate with warehouse manager and acts as initial point of contact for company donation program. 

• Work with branch manager, warehouse manager, and HR recruiting team and prospective candidates to align calendars, create interview schedules, coordinate interviews, send calendar invites, and provide directions to branch location. Meet and greet candidates and escort to interviews. 
• Provides support to branch manager, warehouse manager, and HR recruiting team with timely responses to applicants that apply via the ATS; screens resumes to determine qualified candidates; schedules and may conduct telephone interviews.
• Advise candidates of tasks to complete in the ATS. Ensures these steps are completed and communicates with branch manager and HR recruiting team on the status. Initiates reference checks and pre-employment background checks. 
• Provides new employee on boarding and training support. 

Skills, Knowledge and Expertise

• 2+ years of administrative experience or a college degree with 0-2 years of experience; or a combination of knowledge, skills and abilities. Administrative experience in a sales support setting preferred. 
• Recruiting experience a strong plus. 
• Courteous with strong customer service orientation and demonstrated listening skills. 
• Self-motivated with demonstrated strong work ethic, the ability to work within tight deadlines, while paying attention to detail and delivering stellar customer service. 
• Excellent communication skills, both verbal and written required. 
• Proven ability at problem solving and enjoys an environment where multi-tasking is a must. Excellent organizational skills. 
• Proficient in Microsoft Office at an intermediate to advanced level and ability to learn industry specific software in a reasonable amount of time with the ability to change work habits as the company continues to implement advances in technology to improve efficiency. 
• Effectively works independently and as a member of a team, collaborating with others in a positive, professional manner; open to a different points of view. 
• Ability to maintain a high level of confidentiality. 

• Performs work required for this position in an office environment. 
• Remains sedentary for moderate to extended periods of time. 
• Required to use a computer monitor, keyboard, and mouse for extended periods of time. 
• Ability to lift up to 20 pounds on occasion