Job Description
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
We know the trade. In fact, on average you'll find close to 90 years' experience in every Jewson branch!
We are recruiting for an experienced Yard Supervisor to join our brand new branch in Glasgow.
This is a full-time role working Monday – Friday 10:30 – 20:00.
What You’ll Be Doing
Support the Yard Manager in maintaining a clean, organized, and safe yard environment, ensuring all safety and operational standards are consistently upheld.
Act as the day-to-day point of contact for Yard Assistants, providing clear direction, support, and accountability to meet service and operational goals.
Monitor and coordinate yard activities to ensure the accurate and efficient processing of customer orders, collections, and transfers.
Assist in planning and executing inbound and outbound deliveries, preparing loads in a timely manner to maximise efficiency.
Liaise with branch sales colleagues to ensure full understanding of customer needs.
Ensure team compliance with Health & Safety procedures, including conducting spot checks, coaching on safe practices, and reporting any risks or incidents.
Support new colleagues with onboarding and on-the-job training to ensure smooth integration and performance.
Coach and develop team members on systems usage (e.g., HHT), operational best practices, and product knowledge to build capability and confidence.
Step in to handle and resolve customer issues on-site promptly and professionally, escalating when necessary.
Oversee stock movement, flag discrepancies, and work with the Yard Manager to ensure availability and correct stock placement.
Actively participate in daily briefings and pass on key communication and updates from management to the yard team.
Lead by example in using technology and promoting a culture of accuracy, safety, and customer service excellence.
What We’re Looking For
Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts
Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
Pride - You take pride in your work and are dedicated to producing top-notch results.
What’s in it for you
Competitive Basic Salary
Performance Related Bonus
34 days holiday per yearRetirement Savings Plan (Pension) – with Legal & General
Life Assurance
Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Refer a Friend scheme
Wellbeing Centre via Work Perks
Why Choose Us?
Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.