Common Area Attendant

Our Common Area Attendants help to maintain all public areas in a clean, safe, orderly, and well-presented condition, ensuring a welcoming and luxury environment for owners and guests. Provides heartfelt hospitality, responsive service while meeting HGV brand standards and enhancing the overall guest experience. Always demonstrates commitment to our Spirit of Service culture and Hilton values. A strong commitment to our Spirit of Service culture and Hilton Values is expected in all interactions with guests and team members.

HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $31.35 ~ $32.75 per hour
• Daily Pay
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities... and more!

Schedule Details:

The Housekeeping Department operates seven days a week. You will be assigned to an eight-hour shift, which includes weekdays, weekends, and holidays, based on business needs.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

• Performs general cleaning and upkeep of public areas, including stairwells, walkways, sales areas, lobby, and other common spaces, ensuring all areas are clean, safe, organized, and meets HGV brand standards at all times. 
• Maintains the cleanliness and presentation of high visibility areas such as the lobby, entrances, glass doors, and walkways, ensuring a consistently polished appearance.
• Cleans and restocks public restrooms, fitness areas, and other shared spaces, ensuring supplies are replenished and spaces are guest ready throughout the day. 
• Maintains pool decks and surrounding areas, ensuring cleanliness, organization, and prompt reporting of any safety concerns or maintenance issues. 
• Identifies and reports maintenance needs or deficiencies in a timely manner to support overall property standards. 
• Greets guests with heartfelt hospitality and provides basic assistance or information regarding resort amenities and local attractions as needed. 
• Ensures trash areas are clean, organized, and properly maintained. Assists with replenishing amenities and supplies in public spaces. 
• Maintains carts, equipment, supplies and storage areas in a neat, safe, organized, and well stocked condition.
• Observes and reports any safety hazards or unusual activity to ensure a safe environment for guests and team members.
• Embodies Inspired Hospitality and the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Follows all safety procedures, key control protocols, and lost and found procedures. 
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• Minimum 1 year of Related Experience
• Basic English communication skills to understand instructions and interact with guests and team members. 
• Ability to deliver cleaning services with attention to detail, professionalism, and care to meet established cleanliness and presentation standards. 
• Ability to follow procedures, manage time effectively, and complete tasks within assigned timeframes. 
• Ability to work independently and as part of a team in a fast-paced environment. 
• Ability to interact courteously with guests and respond appropriately to requests. 
• Ability to maintain professional grooming and appearance standards consistent with a luxury hospitality environment. 
• Ability to safely use cleaning equipment and chemicals in accordance with company standards.
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• High School diploma or equivalent
• 1+ Years Related Experience
• Prior time-share housekeeping experience

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.