Join our team as a Customer Support Coordinator and lead the coordination of aviation spare parts operations from inquiry to delivery. You’ll oversee RFQs, quotations, and shipments while ensuring full regulatory compliance and top-tier customer service. By managing supplier relationships, optimizing procurement strategies, and driving operational efficiency, you’ll play a key role in supporting our customers’ fleet reliability and business success.
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Job Description
Intro
Your responsibilities will include:
- Oversee and perform daily operational activities, including: RFQ and order processing, quotation preparation, and shipment coordination
- Ensure all spare parts transactions are fully documented and compliant with aviation regulations, including airworthiness certificates and export/import documentation
- Lead strategic procurement of repairable components and high-value assets to support operational requirements
- Monitor inventory levels and collaborate with teams to ensure orders are placed on time to meet demand Supervise exchange orders, ensuring the timely return of core units by the customer
- Source and evaluate suppliers for quality, cost, and reliability, and develop and maintain strong relationships with vendors
We expect You to have:
- Bachelor’s degree in aviation management, Supply Chain, Business Administration, or related field (or equivalent experience)
- Minimum 2 years of experience in aviation spare parts operations, procurement, or MRO support
- Strong knowledge of aircraft spare parts, repairable components, and aviation documentation standards
- Experience in supplier evaluation, strategic procurement, and inventory management
- Strong communication and negotiation skills
- Fluency in English; additional languages will be considered as an advantage
We offer:
- Opportunity to work in a fast-paced and dynamic airline environment
- Professional growth and development within the organization
- Possibility to travel on company network at reduced rates
- Additional day off during your birthday month
- Additional benefits package: partner discounts, team buildings, food treats, other fun activities in the office and more
- Monthly salary from 2800 - 3000 EUR gross.