Community Care Liaison

Community Care Liaison

 

Lead with purpose. Build relationships that matter. Grow compassionate hospice care. 

At The Care Team, We’re seeking a Community Care Liaison who is passionate about hospice care, energized by relationship-building, and driven to ensure patients and families receive the right care at the right time. 

As a key ambassador for The Care Team, you’ll build strong partnerships across the healthcare community while advancing our mission of compassionate, patient-centered hospice care. 

What You’ll Do 

As a Community Care Liaison, you will: 

• Build and maintain strong relationships with hospitals, physicians, skilled nursing facilities, assisted living communities, and other referral partners 

• Educate healthcare professionals on hospice services, eligibility, and the benefits of timely referrals 

• Identify and develop new referral opportunities within your assigned territory 

• Collaborate closely with clinical and operational teams to support smooth transitions into hospice care 

• Plan and execute strategic outreach, marketing, and educational initiatives to drive census growth 

• Represent The Care Team at community events, professional meetings, and educational in-services 

• Serve as an advocate and resource for referral partners, patients, and families navigating end-of-life care 

• Track referral activity, market trends, and performance using CRM tools and reports 

You’re a relationship-driven professional who combines healthcare sales expertise with empathy and integrity. You understand the hospice landscape and excel at consultative conversations centered on patient needs. 

Qualifications include: 

• Bachelor’s degree in business, marketing, communications, or related field (or equivalent experience) preferred 

• Minimum of 2 years of healthcare sales, hospice marketing, or referral development experience 

• Established relationships with physicians, hospitals, skilled nursing facilities, or assisted living partners 

• Prior hospice or palliative care experience strongly preferred 

• Demonstrated success meeting or exceeding referral or census goals 

• Excellent communication, presentation, and time-management skills 

• Ability to work independently while collaborating with interdisciplinary teams 

• Proficiency in Microsoft Office and CRM platforms 

• Compassion and sensitivity when supporting patients and families at end of life