Senior Manager – Cash, GTM Finance (Individual Contributor)
Job Description
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Role Overview
Senior, hands-on individual contributor responsible for owning cash inflows, and collections execution for entire Uniphore. This role sits within FP&A and serves as the financial owner for cash forecasting, receivables performance, and cash risk signals that directly inform revenue execution, forecasts, and leadership decision-making.
In addition to executing collections and cash application, the role converts AR data and customer payment behavior into forward-looking FP&A insights (DSO trends, aging velocity, risk buckets) used in weekly/monthly forecasting and quarter-end planning. The role blends operational rigor with strategic finance ownership, which is critical for scale and predictability in a SaaS / AI environment.
Key Responsibilities
GTM Finance & FP&A Ownership
Own cash collections forecasting and variance analysis for all customer portfolios; explain drivers vs plan and partner with stakeholders on corrective actions. Translate AR aging, payment behavior, and risk segmentation into leading indicators for cash shortfalls, renewal risk, and forecast volatility. Build and maintain cash and working-capital models (DSO trajectory, aging velocity, risk buckets) to support GTM forecasts and exec dashboards. Serve as finance partner to Sales, Customer Success, RevOps, Billing, and Legal on payment risk, invoice disputes, and commercial resolution paths that protect cash outcomes.
Collections & Cash Operations Execution (Core, Preserved)
Own end-to-end collections execution across assigned customer portfolios to drive cash recovery and DSO improvement. Build and maintain advanced Excel automation (pivots, Power Query, macros/VBA) for cash reconciliation, AR reporting, and analytics. Reconcile Workday AR subledger to cash receipts, ensuring clean month-end close, accurate aging, and audit-ready tie-outs. Prepare weekly/monthly cash and collections dashboards with forecast vs actual variance analysis, trends, and risk outlook for leadership. Drive continuous process improvements across collections, cash application, and order-to-cash workflows to improve scale, efficiency, and predictability.
Qualifications & Experience
- Bachelor’s degree in Finance, Accounting, or related field.
- 6–10+ years of experience in a combination of FP&A and collections/cash operations in a SaaS / tech company.
- Experience partnering with GTM, Sales, CS, RevOps, and Legal teams.
- Strong working knowledge of Workday Financial Management (AR, Cash Application, reporting).
- Expert-level Excel skills with proven automation experience (Power Query, macros/VBA).
- Strong analytical, ownership-driven mindset; comfortable operating independently in a fast-paced environment.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.