
Coordinator - Transcranial Magnetic Stimulation (TMS)
Job Description
Description
- Comprehensive Coverage: Health, Dental & Vision
- Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
- Fully Paid YMCA Membership for you and eligible family members
- Company-Paid Life & Disability Insurance
- Student Loan Assistance & Professional Development
- 403(b) Retirement Plan with Company Contributions
- Employee Assistance Program (EAP)
- Pet Insurance
- Free Wellness App (2MorrowHealth)
- Collaborative, Supportive Team Environment
Kitsap Mental Health Services (KMHS) offers Transcranial Magnetic Stimulation (TMS) as a treatment for depression and other neuropsychiatric conditions. The TMS coordinator will apply the depth of their knowledge and training to the operation of the TMS therapy practice, with a special emphasis on client engagement, data management, tracking of clinic performance indicators, compliance with all standard operating procedures, emergency management, scheduling, and follow-up. The TMS coordinator serves as an ambassador for KMHS due to the extensive one-on-one nature of TMS treatment and must espouse the values and mission of KMHS.
- Contact and communicate regularly with clients of the Neil S. Hirsch TMS Center and the clinical teams to which they are assigned.
- Work closely with the Foundation for the Advancement of Clinical TMS (FACTMS) to ensure grant compliance and excellence in all areas of TMS care.
- Obtain TMS training by KMHS and adhere to the Neil S. Hirsch TMS Center operation guidelines. Previous TMS training protocols from other agencies will not supersede KMHS rules and regulations.
- Record, track, and manage client referrals, outcomes, transportation needs, and treatment data for compliance and reporting purposes. Manage the (Key Performance Indicators (KPI) worksheet at all times.
- Create meaningful and graphically designed reports of quality sufficient for external usage.
- If requested, assist with education for the KMHS outpatient teams.
- Complete Prior Authorization processes, provide detailed and thorough documentation in the EMR about the correspondence and results, and communicate with insurance providers in coordination with the Utilization Management team.
- Maintain a rigorous and detailed schedule, coordinating machine availability with client need, technician time, physician time and physician coverage.
- Greet and converse positively with clients for extended periods, maintaining professional boundaries and ensuring their comfort and positive experience during a potentially stressful medical intervention.
- Screen client information to determine initial qualification for TMS treatment, based on KMHS protocols. Gather detailed information about past medical history and medication use as appropriate.
- Answer all client questions with sound, evidence-based responses (within appropriate scope of practice) or notify a medical provider to assist with providing education and reassurance in a timely manner.
- Utilize an electronic medical record for documentation and record keeping, and complete and sign all notes before the end of shift.
- Assist the TMS Technician with providing therapy, including maintaining proficiency of technique, parameter adherence, attention to detail, client engagement and emergency management. The TMS Technician and Coordinator will cross-train and step in for one another during times of absence to maintain the integrity of TMS operations.