Software Consultant (Production Support)

Location: Kraków

Type of contract: B2B contract 

Salary range: 80 - 125 PLN/h

 

 

What will you do?
You will be responsible for supporting critical EU and UK billing and payments services, ensuring their stability, performance, and continuous improvement while working closely with cross-functional teams in a highly collaborative and international environment.

 

Your tasks

• Perform production engineering work including support, maintenance and service management of billing and payments services
• Maintain and manage distributed systems, servers on Linux and Windows, middleware such as Microsoft IIS, in-memory solutions such as Hazelcast, containers on Kubernetes and cloud technologies such as Google Cloud Platform
• Build and support CI/CD pipelines as part of DevOps activities
• Support application, business processes and data intelligence operations, manage change activities including planning and coordination with stakeholders and assess service impact
• Analyze data and build business intelligence solutions using Microsoft SQL and Oracle databases
• Participate in on-call rotation one week per month covering afternoons, evenings, nights and weekends, respond to incidents outside working hours and support one working weekend per month within standard hour

 

Requirements

• Master’s degree and solid experience in Production Support at L2 or L3 level
• Hands-on DevOps experience including configuration management and pipeline support
• Experience with MS SQL, Oracle DB, Windows Server configuration, Microsoft IIS, Hazelcast, Kubernetes, Docker and container management in GCP
• Knowledge of Linux, Bash, Git, Jenkins, Splunk, virtualization and containerization
• Familiarity with Agile tools such as GitHub, Confluence and Jira
• Openness to work from our client's office in Kraków 2 times a week

 

 

Nice to have

• Understanding of payment domain such as ISO2022, XML, XSD and JSON
• Experience in DevOps pipeline management using GitHub, Git, Jenkins, Maven, Nexus or G3
• Ability to work in an international environment, manage complex workload and demonstrate analytical thinking
• Java development experience
• Familiarity with complex technology architecture