Lead, Community and Physician Outre Liaison

Summary: This position is responsible for the planning, development, and implementation of all marketing activities, functions, and strategies for our site. The Lead Physician and Community Outreach Liaison will primarily foster and create new relationships for continuous referral services, serve as a liaison to referring physicians, coordinate and implement marketing strategies, take part in digital marketing initiatives, set up, and attend community outreach events.

Duties and Responsibilities:

• Understand, articulate, share, and present value proposition for Summit Clinical Research Solutions.
• Creates and implements company branding and marketing strategies to increase referrals and to ensure a positive image in the community.
• Manages and tracks inventory for the marketing department to include print materials, and promo items
• Manages and coordinates marketing team member schedules
• Arranges, coordinates, and attends all investigator talks with local groups.
• Plans and executes any special events such as ribbon cuttings, grand openings, community walks, and health fairs.
• Develops reporting mechanisms to continuously monitor the performance and success of marketing initiatives.

• Plans and executes marketing visits to referring offices, attends open houses and other marketing events, and assists in the resolution of any customer service issues that are uncovered to help maintain strong relationships with referral sources.

• Create new relationships while servicing existing relationships with professional referral sources. 
• Meet with medical practices, special interest groups, and the community to inform them of clinical trials, and explore potential partnerships.
• Hosts, as well attend networking events. (This may include weekends)
• Participate in discussions with Principal Investigator regarding sites visited during the week, referral network growth, and outreach activities related to clinical research recruitment.
• Operates within budget guidelines.
• Assist in other activities and tasks as needed.
• Maintain an administrative process while tracking data pertaining to sites visited.
• Must have the ability to learn and be trained.
• Must have the ability to establish and maintain working relationships with others. 
• Must be highly organized. 
• Must be skilled in social-media marketing. 
• Must be willing to travel. (Mileage will be reimbursed) 
• Must always maintain a professional appearance and demeanor. 
• Must be proficient in Microsoft Office products. 
• Must be able to create new content for publishing via digital marketing, newsletters, emails, social media, and advertising using proper grammar and punctuation.

Supervisory Responsibilities: 

Directly oversees Promotoras and Physician and Community Outreach team in the South Texas area, which includes, Edinburg, and Brownsville. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

 

Education/Experience:

• Bachelor’s or associate degree, or equivalent, two years of related experience and/or training. 
• Sales, marketing and supervisory experience required.
• 2 years of experience preferably in the clinical research, pharmaceutical, or healthcare industry.
• Familiarity with local medical or referring community preferred. 

 

Knowledge, Skills, and Other Abilities:

• Excellent oral and written communication skills
• Organizational skills
• Attention to details
• Be willing to travel at minimum 50% of the job
• Must have reliable transportation
• Ability to learn digital tasks and utilize marketing programs

 

Certificates and Licenses: Valid Driver’s License

 Competencies:

• Written and oral communication skills
• Organizational skills
• Ability to pay attention to detail
• People skills including possessing a positive, friendly, and professional demeanor
• Ability to be flexible with changing priorities
• Ability to communicate in a diplomatic and professional manner
• Strong interpersonal skills
• Strong mathematical knowledge
• Excellent computer skills
• knowledge of Microsoft Office, Internet Explorer, Google Chrome, Mozilla Foxfire, and web-based enterprise solutions software.

Work Environment and Physical demands:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an office/laboratory and/or a clinical environment.
• Exposure to biological fluids and/or bloodborne pathogens. 
• Personal protective equipment required such as protective eyewear, garments, and gloves.
• Occasional travel may be required domestic and/or international.
• Ability to work in an upright and/or stationary position for 6-10 hours per day.
• Frequent mobility required.
• Occasional squatting, kneeling, or bending.
• Light to moderate lifting and carrying (or otherwise moves) objects including medical equipment with a maximum lift of 20-50 lbs.

Perks of working at Summit Clinical Research Solutions:

• 401k
• Medical, dental, vision, long term disability, short term disability, FSA, and life insurance
• 3 weeks of paid time off
• 14 paid company holidays
• Scrub voucher (specific positions apply)
• And more!

Summit Clinical Research Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, disability, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.