Living Markets Credit ControllerLiving Markets·Reading, United Kingdom
Job Description
Jump onboard to grow your career with a market leading company who offer ample progression opportunities, award winning training and to become part of a group who care about our people!
We usually respond within three days
Job Title: Living Markets Credit Controller
Location: Reading
Brand: LRG
Salary: up to £30,000 OTE
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
Reporting to the Operations Manager, we are looking for an enthusiastic and ambitious individual to join our fast growing Living Markets Department. As a Credit Controller you will be responsible for timely collection of rent on behalf of our clients & fees across your portfolio.
Key Responsibilities:
Proactively contact landlords regarding arrears at scheduled intervals via telephone and email.
Respond to incoming calls and resolve queries efficiently, ensuring all issues are managed within agreed service level agreements (SLAs).
Liaise with landlords regarding tenancies that are due to receive Section 8 notices as required.
Manage and resolve tickets raised through the ticketing system within agreed SLAs.
Maintain and monitor credit control email inboxes to ensure timely responses and follow-up.
What are we looking for:
Excellent interpersonal and communication skills
An ability to build and maintain both internal and external relationships
Analytical mindset with a focus for detail
Negotiation skills
Excellent time management skills and the ability to prioritIse a demanding workload in line with deadlines
Good business acumen for problem solving
Strong level of IT related skills and proficient in the use of Microsoft packages
Desirable:
Accounts Receivable and/or Credit Control Experience
Professional finance qualification (AAT) preferred but not essential
Property related experience
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
- Department
- Living Markets
- Locations
- Reading, United Kingdom
- Employment type
- Full-time
- Driving Licence Required
- No
Our culture is what makes us who we are and all of the people within LRG are our driving force behind that.
We operate an open culture and are dedicated to creating an environment in which our employees feel they can speak up and share their thoughts. We're dedicated to engagement, recognition, wellbeing and diversity and inclusion. We also offer our staff fantastic working conditions both out in our branches and Head Office in Wokingham, Berkshire.
Jump onboard to grow your career with a market leading company who offer ample progression opportunities, award winning training and to become part of a group who care about our people!
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