Referral Coordinator (N)

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1734 Contact Services

Scheduled Weekly Hours:

40

Hours:

Varied

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

 

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. 

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

 

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The role of the Referral Coordinator is centrally managing the referral process for internal and external referrals to specialty and sub-specialty providers. The goal of the Referral Coordinator is to work with all Cox Medical Group clinics to centrally complete and track to ensure patients receive timely appointments and attend the appointment with the specialty provider. The Referral Specialist will also support centralized functions for referral management to internal and external partners.Education: ▪ Required: High school diploma or Equivalent Experience: ▪ Required: 1 year customer service experience ▪ Preferred: Previous experience in an ambulatory clinic setting Skills: ▪ Strong customer service skills when working with various staff members ▪ Have professional verbal and written communication skills ▪ Ability to work independently and be self-directed to complete referrals in a timely manner ▪ Possess excellent time management skills ▪ Proficient using computers, including all Microsoft programs ▪ Promote the mission and values of CoxHealth Licensure/Certification/Registration: ▪ N/A