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Job Description
Job Id:
593
# of Openings:
1
The Cambria Hotel in Detroit is expanding and looking for Rooftop Servers to join our team!
About Detroit Cambria:
The Cambria Hotel in Detroit features upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding – Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs.
Job Summary:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience. Please note – this is a seasonal position. This position will be staffed from early spring through early autumn.
Duties/Responsibilities:
- Report for duty punctually and in full uniform.
- Greets customers as they are seated at the table.
- Ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Alerts management and kitchen team of any guest allergies.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
- Ensures that customers are of legal drinking age by checking photo IDs.
- Other duties as directed.
Required Skills/Abilities:
- Ideal candidate for this position must be extremely friendly, outgoing, and organized.
- Positive attitude and interpersonal skills.
- Flexibility when working alternating shifts.
- Excellent verbal and written communication skills.
- Excellent observational skills and situational awareness.
- Excellent interpersonal and customer service skills including dealing with difficult and rude patrons
- Excellent organizational skills and attention to detail.
- Ability to learn cash register software used by bar/restaurant.
Education and Experience:
- High school diploma or GED preferred.
- Prior restaurant experience preferred.
Physical Requirements:
- Continuously reach, bend, lift, carry, stoop, and wipe.
- Must be able to walk/stand for entire shift.
- Must be able to lift 50 pounds.
- Ability to traverse all parts of the restaurant quickly.
- Must be of legal age to serve alcoholic beverages in accordance with Federal and State laws.
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