Quality Assurance Executive/Specialist

**Quality Assurance Executive/Specialist - Responsibilities**

• Manage and supervise in-store QA activities, ensuring compliance with METRO standards and local regulations; conduct statistical reporting and analysis to improve compliance performance
• Implement and strengthen FSSC 22000, Halal, and METRO Corporate Standards; act as Food Safety Team Leader
• Ensure statutory and regulatory requirements are met through coordination with relevant stakeholders, authority agencies, and internal departments
• Coordinate training programmes on food safety, quality, and legality aspects across the organisation
• Establish and maintain SOPs/WIs aligned with company standards and national regulations, including product monitoring and labelling systems
• Handle customer complaints, quality incidents, and crisis management, including product recalls and returns
• Develop and implement document and data control systems
• Reduce quality-related losses through collaboration with operations and QA teams to identify improvement opportunities

Bachelors/Masters