Revenue Team Leader – PMI Collections

Revenue Team Leader – PMI Collections 

Location: Prestatyn, North Wales 

Full time – 9am to 5pm, Monday to Friday 

Salary: competitive plus monthly bonus if KPIs are met 

Permanent  

We’re looking for a Revenue Team Leader to join our PMI Collections team in Prestatyn. This is an important role within our Revenue Resolution and Recovery team, where your work helps us drive cash collection from private medical insurers.

You’ll be part of a close and friendly team that values accuracy, compassion, and a shared commitment to getting things right for our patients. 

You’ll lead a team of ten people where your guidance will help keep processes running smoothly and ensure our standards are consistently met.  

The team is well established, with supportive leadership and you will have the chance to develop and grow in your career with tailored leadership training courses.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in the Revenue Assurance team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. 

What you’ll do 

• Lead and support the PMI collections team, ensuring activity meets KPIs and compliance standards
• Produce daily and weekly reporting on volumes and values of outstanding claims, trends and bad debt.
• Review processes, identify root causes and support continuous improvements across the department. 
• Build strong relationships across finance, operations and clinical teams to support collaborative working.  

What you’ll bring 

• Experience working in a large organisation and understanding of how teams connect and support each other.  
• Experience working within Revenue Cycle
• Proven record of leadership qualities and capabilities within a revenue, finance or customer-focused environment.
• Confidence presenting financial information in a clear and accessible way to non‑finance colleagues both in and outside of the business.
• Strong analytical skills and confidence using systems, spreadsheets and databases with high accuracy.  
• A proactive and collaborative approach, with strong communication skills and the ability to build positive relationships.   

Why HCA UK?  

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.    

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Revenue Team Leader-PMI Collections you’ll be eligible for:  

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you  

• Private Healthcare Insurance for treatment at our leading hospitals 

• Private pension contribution which increases with length of service  

• Season Ticket Loan and Cycle to Work scheme  

• Group Life Assurance from day one  

• Critical illness cover  

• Enhanced Maternity and Paternity pay  

• Corporate staff discount for all facilities including Maternity packages at The Portland  

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you  

• Discounts with over 800 major retailers  

Our culture and values  

We believe exceptional care starts with you. We value the perspectives and experiences each colleague brings, because when you feel supported and included, you can do your best work.  

Our mission is simple: we’re committed to the care and improvement of human life. We live this every day through four core values:  

• Unique and individual – we value everyone as individuals  

• Kindness and compassion – we treat people with kindness and compassion  

•  Honesty, integrity and fairness – we act with honesty and fairness  

• Loyalty, respect and dignity – we treat one another with respect and dignity  

Reasonable adjustments  

We want you to feel comfortable bringing your whole self to work. As a Disability Confident Committed organisation, we’re happy to discuss flexible working and offer reasonable adjustments throughout the recruitment process and in the workplace  

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