Service Administrative (Spain & Portugal)

We are looking for a proactive and service-oriented Service Administrative / Back Office Professional to join our Service team, supporting operations across Spain and Portugal. This role combines administrative excellence, customer focus, and cross-functional collaboration with Service, Sales, and Field teams.

Responsibilities / Tasks

Service & Logistics Support

• Provide daily administrative support to Service and Sales teams.
• Coordinate and manage all logistics arrangements, including hotel bookings, flights, rental cars, and related travel services.

QHSE (Quality, Health, Safety & Environment) Administration

• Support and manage QHSE-related documentation associated with Service activities.
• Work closely with the Field Service Manager and the local QHSE team to ensure proper coordination.
• Manage required documentation and signatures in accordance with customer QHSE systems and internal procedures.
• Ensure compliance with applicable local QHSE regulations, standards, and company policies.

Sales Administrative Support

• Act as a backup for the Sales Administration team when required.
• Provide administrative support to Sales operations, including:
  • Preparing quotations and sales orders.
  • Issuing, monitoring, and following up on invoices related to Sales projects.
  • Maintaining and updating customer records within the CRM system.
  • Ensuring timely and accurate updates of Sales activities in the CRM.

Your Profile / Qualifications

• FP2 Administrative qualification or equivalent.
• Experience working in SAP and CRM environments.
• Strong customer orientation, with the ability to empathize and build trust.
• Able to work autonomously with limited supervision, showing initiative and strong time-management skills.
• Excellent customer-facing and interpersonal skills.
• Fluent English, both spoken and written, with the ability to hold professional conversations.
• Expert user of Microsoft Office tools (Outlook, Excel, Word, etc.).

What We Value

• A structured, detail-oriented mindset.
• A proactive and hands-on approach.
• Strong collaboration skills in multicultural and cross-functional teams.
• A genuine commitment to service excellence.

We offer:

• Attractive compensation package
• Private health insurance plan
• Employee Assistance Program
• Flexible working hours and a hybrid working model (up to two days per week remote).
• 23 days of vacation per year.
• Great work environment as part of a collaborative team
• Continuous internal training and career development opportunities, both nationally and internationally.
• The opportunity to join a company recognized as a Top Employer 2026.

Did we spark your interest?
Then please click apply above to access our guided application process.