Job Description
Job Title: Associate Analyst
Location: London Store Support Centre & Home
Business Area: Data & Analytics – Customer & Loyalty
Job summary:
We are seeking a highly motivated Associate Analyst to join our Customer & Loyalty Analytics team. The ideal candidate will be responsible for driving impact through analytics, deriving insightful findings, and contributing to potential recommendations. This role requires a foundational understanding of coding languages, data visualisation, and analytical methodologies.
This role sits within the Nectar Partnerships Analytics team which focuses on delivering customer and marketing analytics and reporting for our Nectar coalition partnerships. You’ll help our partners understand their customers, their interactions with Nectar, and the purchases they make.
What we are looking for:
Analytical Thinking - Identify relevant metrics, analyse trends, and provide contextual insights to support business decisions.
Data Visualisation & Communication - Present findings using appropriate visualisations and confidently explain insights to stakeholders.
Project Ownership & Prioritisation - Manage analytical requests independently, assess scope, and balance ad-hoc demands with existing commitments.
Technical Proficiency - Apply foundational coding skills, understanding of relational databases, and perform quality checks on standardised code.
Methodological Knowledge – Have experience or ability to explain common analytical methodologies with accuracy and clarity.
Operational Awareness & Governance - Recognise data limitations, investigate anomalies, and adhere to data protection and security policies.
What we would like you to have:
- An innovative mind and a passion for solving problems.
- A university degree (2:1 or higher) with a numerate background is preferable but not mandatory.
- Basic knowledge of how to write and develop code (ideally SQL), interest in other tools such as Python.
- Knowledge of BI tools (e.g. Tableau) would be advantageous.
- Previous analytical experience showing application of insight to address business questions.
- Strong communication skills, a confident curiosity to explore and understand analytical problems, with evidence of how you share insights with colleagues to achieve actionable results.
Essential criteria:
- Experience or exposure to SQL— foundation knowledge of SQL with knowledge of functions, code structure and logic.
- Strong analytical thinking — ability to define analytical approaches, work with stakeholders, and deliver robust analysis.
- Clear communication — ability to translate complex methodology or results clearly to non‑technical audiences.
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