Division Customer Director

• Drive specific system/module product interests from the customer 

• Organize roadmaps exchange in order to define the Division vision for the customer ∙ Coordinate all the Regions/Product Groups strategies and activities related to the customer in charge 
   

​Business intelligence and information sharing 

•  Identify decision making actors and rules on the customer side, gather and share all useful information with concerned  Regions/Product Groups and functional networks (ex. R&D, Industrial, Quality, Project Management).  ∙ Develop an intimate relationship with key decision makers in customers’ purchasing, engineering and marketing  organizations at senior level. 

• Be the customer’s central contact for information concerning the organization, key people, new vehicle launches,  production plans, etc, of the customer in charge and communicate this information to Regions/ Product Groups. 

Ensure achievement of Division sales performance for the customer in charge in line with agreed  targets 

• Be the preferred interface between the customer and the Division. 

• Drive global negotiations with the Customer: business acquisition; annual productivity, market effects (currency,  raw material,...) 

• Manage communication at second level in case of crisis, protect customer’s relationship ∙ Coordinate important customer visits 

• Take advantage of customer intimacy to promote and develop sales for each Product Group  ∙ Tailor the sales messages based on a customer’s business and individual attributes 

• Take control in guiding the customer to a recommended action by discussion alternatives and reinforcing the value of  making a change 

​Promote appropriate innovative products, modules and systems 

• Coordinate and organize lobbying activities and manage multiple Product Group RFI/RFQ’s.

• Contribute to/Initiate Innovation Tech Days in co-operation with Product Marketing and R&D.

​Lead the Division interfacing with the customer 
Drive and challenge the Customer Development Plan (CDP) process for customers in the Division 

Network/Team management 

• Assess appropriate sales competences and performance of the network 

• Participate to the recruitment process

Division Customer Director Performance Indicators

• Sales, Order intake, Price management, 

• CDP reliability  

• Network customer meeting report and follow-up​

What You Should Have:

• Bachelor's Degree  in Business or related field required.

• Electrical or Mechanical Engineering degree is a plus.

• 10 years of automotive sales experience

• Experience with American based OEMs

• Financial background is a plus

• Understanding of Electronics is preferred.

• Demonstrated track record of building strong internal and external networks, strong negotiation experience, electronic sales a plus

• Project management experience a plus

• Flexibility to travel as needed 

Join us!

Thanks to its strategy focused on innovation, Valeo aims at reducing CO² emissions and developing intuitive driving to propose greener, safer, and smarter mobility. The fantastic (r)evolution towards the vehicule of the future provides amazing career opportunities and challenging jobs!

Diversity by nature

At Valeo, innovation is driven by the diversity, authenticity and energy of its talents. You are looking for new technological and human adventures? Join Valeo and its more than 100.000 employees across the globe! More information about valeo : https://www.valeo.com