Service Account Coordinator

Catch Vibe Voice is seeking a highly organized and customer-focused Service Account Coordinator to support client accounts and ensure a seamless service experience. In this role, you will serve as a key point of contact for clients, coordinate account-related activities, and work closely with internal teams to maintain high levels of client satisfaction.

This position is ideal for individuals who thrive in a collaborative environment, enjoy building professional relationships, and have strong communication and organizational skills.

Responsibilities

• Coordinate daily account activities and maintain accurate client records.
• Serve as a primary contact for client inquiries and service requests.
• Monitor account progress and ensure timely completion of assigned tasks.
• Collaborate with internal departments to support client needs and objectives.
• Assist in preparing reports, documentation, and account updates.
• Track project timelines and follow up on pending actions.
• Identify opportunities to improve client service processes and efficiency.
• Maintain professional communication with clients and team members.
• Support onboarding activities and account transitions when needed.

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Professional and client-focused approach.
• Ability to work independently and as part of a team.
• Proficiency with standard business software and office applications.
• Positive attitude and commitment to delivering outstanding service.

• Competitive Salary ($47,000 - $51,000 annually)
• Career Growth Opportunities
• Professional Development and Training
• Supportive and Collaborative Work Environment
• Modern and Professional Workplace
• Opportunities to Build Valuable Industry Experience
• Paid Time Off
• Comprehensive Benefits Package