Administrative Assistant

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.

Job Purpose

The Administrative Assistant, Sales Operations supports the Sales team by ensuring accurate coordination of patient, physician, and operational data while maintaining internal systems and communication workflows. This role helps drive efficiency in referral management, reporting, and CRM accuracy, contributing to ROMTech’s growth and ability to deliver Clinician guided at-home rehab solutions to patients and providers.

Key Responsibilities

Essential Duties

• Assist in managing cardiac rehab referrals, medical records, and treatment plans for Medical Director review
• Maintain detailed spreadsheets to ensure completeness and accuracy of records and documentation
• Generate and distribute patient status reports to physicians and office staff
• Support communication efforts with patients and healthcare provider offices
• Maintain and audit CRM systems to ensure accurate, up-to-date information
• Assist with lead outreach and execution of lead generation initiatives
• Support Sales and Sales Operations teams with administrative coordination and reporting
• Organize meetings (virtual and onsite), including scheduling and logistics coordination
• Maintain organized records, files, and confidential documentation

Other Functions

• Assist with marketing-related administrative initiatives
• Support special projects as needed across Sales Operations
• Performs other related duties as assigned to support operational and business needs

JOB QUALIFICATIONS

Skills and Abilities

Required:

• Strong attention to detail and organizational skills
• Effective interpersonal and communication skills
• Proficiency in Microsoft Excel, Word, and digital tools
• Ability to manage multiple priorities in a fast-paced environment
• Basic problem-solving and critical thinking skills
• Ability to quickly learn new software systems

Preferred:

• Experience with CRM systems (e.g., Salesforce or similar)
• Exposure to healthcare or medical device environments
• Familiarity with data tracking and reporting processes

Work Experience Requirements

Required:

• 0–2 years of administrative, operations, or support experience

Preferred:

• Experience supporting sales teams or healthcare-related operations

Education Requirements

Required:

• None

Preferred:

• Associate’s or Bachelor’s degree in Business Administration, Healthcare Administration, or a related field

Physical Demands and Working Conditions

The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

• Ability to sit at a computer terminal for an extended period. 

• Moderate noise (i.e., phone calls, online meetings, computer audio) 

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. 

• Specific vision abilities required by this job include close vision requirements due to computer work. 

• Regular, predictable attendance is required. 

• Must be able to communicate clearly and professionally in both verbal and written formats.

• Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing [email protected].