MVD Express-Motor Vehicle Clerk

Job Id:  NM-LC-MVC-5-26 # of Openings:  1

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MVD Express-Motor Vehicle Clerk

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Job Summary

The Motor Vehicle Clerk plays a key role in helping customers navigate important motor vehicle services with accuracy and confidence. In this position, you will process a variety of transactions in compliance with State Motor Vehicle Department requirements while delivering a high level of customer service.

This is a customer-facing role that involves assisting individuals both in person and over the phone. Strong attention to detail, professionalism, and the ability to stay organized in a fast-paced environment are essential to success.

Responsibilities include processing driver’s licenses, titles, registrations, VIN inspections, and notary services. You will also conduct road tests as part of your role.

We are committed to training the right candidate. If you bring a strong work ethic, a positive attitude, and a willingness to learn, we will provide the tools and support you need to succeed.

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Essential Duties and Responsibilities

• Process motor vehicle transactions in a fast, accurate, and professional manner

• Assist customers with driver’s licenses, titles, registrations, VIN inspections, notary services, and other MVD transactions

• Conduct road tests as required

• Obtain, verify, and review identification and required documentation for authenticity and completeness

• Accurately complete required forms and collect applicable fees

• Maintain compliance with all MVD policies, procedures, rules, and regulations

• Safeguard confidential and sensitive customer information

• Maintain a balanced cash drawer

• Provide excellent customer service in person and over the phone

• Communicate clearly and professionally with customers and coworkers

• Work effectively in a structured, team-oriented environment

• Perform other duties as assigned

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Skills and Qualifications

• Valid New Mexico Driver’s License (required)

• Ability to successfully pass a criminal background check

• Ability to successfully pass a motor vehicle record review

• Availability to work Monday–Saturday between 8:45 a.m. and 5:30 p.m.

• Strong customer service and interpersonal skills

• Clear and professional verbal and written communication in English

• Accurate and efficient computer skills using Windows-based applications

• Strong organizational and documentation skills

• Detail-oriented with the ability to multitask

• Ability to work effectively in a structured team environment

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Physical Requirements / Essential Functions

• Must possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier

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What We Offer

• Hourly pay starting at $15

• Health benefits including medical, dental, and vision

• 401(k) with company match

• Paid Time Off (PTO)

• Paid holidays

• Training and certification opportunities

• A supportive, team-oriented work environment