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Job Description
Under general supervision, performs and supervises a variety of clerical and manual duties related to receiving, storing and shipping merchandise, supplies and equipment, including record keeping and preparing necessary documentation. Supervises associates where the highest grade of the nonsupervisory primary/majority work supervised is M-4. 1. Supervises stockroom associates engaged in: A. Receiving and processing merchandise ordered on regular purchase orders, special orders, direct-delivery, open orders, VRR, shipped direct or through in-line processing to the branch from the vendor.B. Recording discrepancies on damaged shipments; initiating appropriate corrective action and completing necessary documentation. C. Moving of merchandise to/from receiving and marking area and ensuring merchandise is stocked in appropriate shelf areas. D. Assembling, pricing and loading merchandise orders for delivery to main exchanges or branches. Preparing intra-exchange transfer vouchers, as required. 2. May have signatory responsibility on accountable documents processed concerning merchandise, supplies and equipment received by the branch under existing merchandise systems (direct-delivery), open-order, warehouse merchandise, etc.). 3. Prepares and/or reviews inventory management documents and reports, as required. Supervises and conducts stock counts and required inventories. 4. Operates motor vehicles as required. 5. May be required to open/close stockroom area for merchandise receipt purposes. 6. May supervise stockers and coordinates the movement of merchandise to the sales floor. 7. Ensures the security of cash, fixed assets, and merchandise inventory. Ensures compliance with fire, safety, sanitation and security regulations. Initiates work orders for repair & maintenance. 8. Supervises assigned people. Establishes work schedules; assigns and distributes work; counsels people; prepares and/or approves performance reviews; approves/disapproves leave requests; conducts or supervises the conduct of people training; recommends people actions; and performs other supervisory functions. 9. Keeps abreast of, actively supports, and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Employment Opportunity (EEO) program within the Army and Air Force Exchange Service. 10. Performs other duties as assigned. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
