Senior Manager, Paralegal Shared Services

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

• Lead and manage a centralized team of paralegals, delivering consistent, scalable, and high-quality legal support across multiple practice areas.
• Oversee workload allocation, service levels, and quality of work product, ensuring accuracy, timeliness, and alignment with legal and business objectives.
• Serve as the primary coordination point for paralegal support across the legal function, partnering closely with attorneys and stakeholders.
• Collaborate with Legal Operations, IT, and Compliance teams to optimize tools, processes, and adoption of new systems and workflows.
• Drive operational excellence through process improvement, data discipline, and building high-performing teams in a shared services environment.

• Bachelor’s degree required; paralegal certification or equivalent experience preferred.
• 10+ years of relevant paralegal experience, including 5+ years in a leadership role within a corporate or public company environment.
• Deep knowledge of corporate paralegal functions, including governance, entity management, contract lifecycle support, and compliance documentation.
• Proven ability to lead teams, optimize operations, and manage service delivery in a shared services or matrixed environment.
• Strong communication, organizational, and project management skills with a focus on accuracy, process discipline, and continuous improvement.

• Experience implementing or optimizing legal tools and document management systems.
• Track record of driving process improvements and operational transformation within legal or shared services teams.
• Experience supporting global teams and collaborating cross-functionally in a large organization.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].