Centralized Data Entry Supervisor
Job Description
Job Title: Centralized Data Entry Supervisor
Department: Identification Bureau
External Hiring Range: $54,626.52 - $69,293.66
Compensation Grade: 3003
Posted Internally and Externally
Buncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility.
Buncombe County is seeking a Centralized Data Entry (CDE) Supervisor to join the Identification Bureau, a 22‑member division supporting public safety operations. This position reports directly to Oscar Wooten IV, Identification Bureau Director, and oversees a team of 4–12 employees while working closely with two peer supervisors to maintain accurate and efficient centralized data entry processes. The typical schedule for this role is 2:00–10:00 p.m. or 3:00–11:00 p.m., Monday through Friday, with primary work taking place onsite at 59 Woodfin, Asheville NC 28801.
The ideal candidate will meet the required competencies outlined in the job description and possess or obtain ICS 100, 200, 300, 400, 700, and 800 certifications, as well as DCI certification and CJIS access within six months. The expected hiring timeline is July 30. This position begins fully in person, with the potential for a hybrid schedule after the employee demonstrates strong performance and reliability. Employees must reside within, or relocate to, a two‑hour drive of 59 Woodfin Place, Asheville, NC, within six months of hire.
Anticipated Start Date: August 10th, 2026
Purpose of the position:
The purpose of this position is to provide technical support and supervisory work in the Agency’s Centralized Data Entry Division (CDE).
Typical Work Schedule:
M-F (2pm - 10pm) or (3pm-11pm)
Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures.
Regular, predictable attendance is essential.
On call rotation with other supervisor including 24/7, nights, weekends, holidays, and during emergencies.
Minimum Education, Training and/or Experience (required at time of hire):
Associate's degree in criminal justice, Public Administration, or related field and a minimum of five (5) years of experience in criminal justice/public safety including a minimum of three (3) years in a supervisory role; or an equivalent combination of education and experience.
Additional Training and Experience: ICS 100, 200, 300, 400, 700 and 800, DCI certifications preferred
License or Certification Required by Statute or Regulation: Appointment of North Carolina Notary Public within 6 months of hire. CJIS access within 6 months
Physical Requirements: The work is primarily medium work requiring exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking.
Supervisory/Leadership Responsibilities: Supervise a group of employees with responsibility for assignment and flow of work, employee development, appraisal, and eliminating ordinary difficulties. Work activities likely affect the accuracy, reliability, or acceptability of services to the extent that others rely on the advice given to make decisions.
Essential Functions of the position:
Maintain electronic data and equipment for CDE.
Schedule staff to maintain coverage on a 24/7 basis, including nights, holidays, weekends and during emergencies; provide day-to-day supervision.
Provide training on the use of computer equipment for bureau employees.
Collect data, analyze, and prepare reports.
Manage financial responsibilities.
Collect incoming property and supplies.
Performs other related duties as assigned.
Knowledge, Skills, Abilities:
Knowledge of operation of computer equipment and accompanying technology including, but not limited to, monitors, desktop computers, printers, and other external devices.
Ability to pass a Division of Criminal Information (DCI) criminal background check which includes being fingerprinted.
Ability to research and maintain a level of knowledge of new technology and equipment.
Ability to train others in the use of computer equipment and related technology and/or software.
Ability to maintain courteous and tactful relationships with co-workers, and the public.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.