Job Description
12 month fixed term contract
Purpose & Overall Relevance for the Organization:
To ensure all orders [customer and special handling/3rd Party] are booked in where required and
dispatched in accordance with customers specifications agreed parameters whilst adhering to the adidas
(UK) Limited transport policy.
Key Responsibilities:
• Reporting to Distribution Team Leaders and Manager where applicable.
• Understand all aspects of booking in deliveries with customers in line with the adidas group
transport and distribution policy.
• Understand account requirements for delivery.
• Ensure all aspects of delivery records are kept up to date to include business software including
Manhattan and SAP and Microsoft Office based tracking reporting.
• Work closely with Transport to ensure the most efficient transport solution is in place to achieve
delivery in a cost-effective way.
• Investigate all delivery failures and report back on findings.
• Adhere to all departmental SLA’s and targets.
• Ensure any deliveries that fall out of the required trade month are reported to the team leaders.
• Provide POD’s where required for internal customers upon request.
• Co-ordinate collections where required.
• Respond to delivery queries and discrepancies for both internal and external customers.
• Ensure all weekly KPI reports are kept up to date.
Authorities:
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Key Relationships:
• Warehouse
• Transport
• 3
rd Party vas/embellishers/Transport Providers
• Customer Service Team
• VAS
• Returns
• Credit control
• Inbound
• Footlocker and Benelux teams
• Ops Support
• Purchase Order Management
• Customers
Knowledge, Skills and Abilities:
• Informing, Planning
• Timely decision making
• Functional/Technical skills
• Integrity and Trust
• Customer focus
• Peer relationships and support
• Time management
Requisite Education and Experience / Minimum Qualifications:
• Good PC Skills and intermediate level of Microsoft Office suite.
• SAP /Manhattan knowledge would be an advantage.
• Good communication skills
• Ability to work on own initiative