Job Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
Overall Role Purpose
The Director of Flight Operations is responsible for the safe, compliant, and commercially optimized execution of all flight operations under the airline’s AOC, as part of the DHL Aviation global network.
As a regulatory Post Holder, the role ensures alignment with CAA regulations, ICAO / IATA standards, and DHL Aviation operational requirements, delivering industry-leading safety, reliability, and cost efficiency while supporting DHL’s integrated air network.
Your Tasks:
- Ensure full compliance with AOC, BCAA regulations, ICAO / IATA SARPs, and DHL Aviation standards.
- Act as Nominated Post Holder Flight Operations, maintaining regulatory approval.
- Lead and continuously enhance:
- Safety Management System (SMS)
- Fatigue Risk Management System (FRMS)
- Define and maintain SOPs, operating standards, and flight crew procedures
- Deliver operational performance targets including:
- On-Time Performance (OTP)
- Schedule reliability
- Crew productivity and utilization
- Align flight operations with DHL network requirements and hub strategy
- Oversee flight crew recruitment, training, checking, and performance management
- Ensure effective incident response via Emergency Response Plan (ERP)
- Drive digitalization initiatives (FDM, EFB, crew systems, operational analytics)
- Contribute to fleet planning, network development, and long-term strategy
- Support DHL sustainability targets through operational efficiency initiatives
Your Profile:
- Valid Airline Transport Pilot Licence (ATPL).
- Extensive command experience (wide-body cargo preferred).
- Minimum 12–15 years flight experience and senior operational leadership.
- Regulatory approval as Post Holder Flight Operations.
- Strong knowledge of:
- Air law and regulatory frameworks.
- Aircraft systems and airline operations.
- Safety management and risk assessment.
- Proven leadership in a complex, multi-base airline environment.
- Strong commercial and operational acumen.
- Experience with IOSA audits and regulatory oversight.
Our Offer:
· Strong career support in an international environment.
· Great culture and colleagues.
· Multifarious benefit programm.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!