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Customer Experience Agent
Brea, California$22 - $22Posted 2 months ago
Full-timeonsite
Job Description
About Aventon
Aventon is an electric bicycle company that is passionate about creating high-quality, stylish, and affordable ebikes. We believe that e-bikes have the potential to revolutionize transportation and make it more accessible for everyone. Aventon is committed to providing our customers with the best possible riding experience, and we are always looking for ways to improve our products and services.
Position Summary The Customer Experience Agent plays a critical role in shaping how customers and potential customers perceive Aventon. As one of the “faces” of the company, you will deliver world-class service that builds trust, loyalty, and long-term relationships.
You are passionate about customer experience, confident in handling inquiries, and skilled at de-escalating challenging situations with professionalism and empathy. You are a strong communicator, a team player, and committed to continuous learning and improvement.
About Aventon
Aventon is an electric bicycle company that is passionate about creating high-quality, stylish, and affordable ebikes. We believe that e-bikes have the potential to revolutionize transportation and make it more accessible for everyone. Aventon is committed to providing our customers with the best possible riding experience, and we are always looking for ways to improve our products and services.
Position Summary The Customer Experience Agent plays a critical role in shaping how customers and potential customers perceive Aventon. As one of the “faces” of the company, you will deliver world-class service that builds trust, loyalty, and long-term relationships.
You are passionate about customer experience, confident in handling inquiries, and skilled at de-escalating challenging situations with professionalism and empathy. You are a strong communicator, a team player, and committed to continuous learning and improvement.
EQUAL EMPLOYMENT OPPORTUNITY:
Ride Aventon, Inc. (“the Company” or “Aventon”) is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Aventon is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please email our Human Resources team at [email protected].
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.