Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for providing direct patient care and therapeutic support to individuals receiving behavioral health services. The Psychiatric Counselor II delivers structured interventions, facilitates psycho educational groups, and supports the treatment plan under the supervision of licensed clinical staff. This role plays a key part in fostering a safe, therapeutic, and recovery-focused environment. Does this position require Patient Care? Yes
Essential Functions
Provide supportive counseling, behavioral interventions, and crisis de-escalation to patients in individual and group settings.
-Implement treatment plans developed by licensed clinicians and document patient progress.
-Facilitate psycho educational or skill-building groups focused on mental health, coping, and recovery.
-Monitor patient safety, emotional status, and behavior, reporting concerns to the clinical team.
-Participate in multidisciplinary team meetings and contribute to care planning discussions.
-Maintain accurate and timely clinical documentation in accordance with organizational and regulatory standards.
-Assist with patient admissions, discharges, and transitions in coordination with care teams.
-Promote a recovery-oriented, trauma-informed, and culturally sensitive approach to care.
-Adhere to ethical standards and patient confidentiality at all times.
Qualifications
Education
Bachelor's Degree Social Work required and Bachelor's Degree Psychology required and Bachelor's Degree Counseling required and Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Experience providing behavioral health or social services in a clinical or residential setting 2-3 years required and Experience working with diverse populations and mental health conditions 2-3 years required
Knowledge, Skills and Abilities
- Solid understanding of behavioral health principles and patient-centered care.
- Strong interpersonal and communication skills with the ability to build therapeutic rapport.
- Proficiency in group facilitation, documentation, and crisis intervention.
- Ability to work collaboratively in a multidisciplinary care environment.
- Commitment to safety, empathy, and respect in all patient interactions.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Occasionally
- Carrying Occasionally
- Pushing Rarely
- Pulling Rarely
- Climbing Rarely
- Balancing Occasionally
- Stooping Occasionally
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Occasionally
- Gross Manipulation (Handling) Constantly
- Fine Manipulation (Fingering) Frequently
- Feeling Constantly
- Foot Use Rarely
- Vision - Far Constantly
- Vision - Near Constantly
- Talking Constantly
- Hearing Constantly
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.99 - $29.99/Hourly
Grade
5
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
