Job Description
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of a team that enhances employee skills, knowledge, and performance to align with the company's strategic goals and help our people and the world see brilliantly.
The Everest Training Coordinator (Professional Path) manages the full training lifecycle, including planning and maintaining training calendars, scheduling sessions, coordinating nominations, managing learner inquiries, and overseeing logistics and vendor coordination. This role supports attendance tracking, evaluation reporting, and billing processes, while facilitating training across classroom, virtual, and e-learning formats. The coordinator also contributes to the development and maintenance of learning content, partnering closely with trainers, subject matter experts, and key stakeholders to deliver consistent, high-quality learning experience. Additionally, this position supports the adoption of digital and AI/ML capabilities and contributes to the global delivery and continuous improvement of the MTO Everest training program.
MTO Everest is a structured learning program designed to build data analytics, digital, and AI/ML capabilities across the organization. It enables employees to leverage data effectively, strengthen decision-making, and enhance operational performance through a combination of instructor-led sessions, hands-on exercises, and real-world application projects.
Specifics include:
Training Program Coordination
Plan, schedule, and coordinate global training sessions (virtual and in-person) across multiple regions
Manage end-to-end training operations, including calendar management, scheduling, nominations, participant communications, logistics, and session readiness across all learning formats
Coordinate with trainers to ensure consistent and standardized delivery
Manage training-related inquiries, vendor coordination, attendance tracking, and provide evaluation and billing support
Training Content Development & Continuous Improvement
Review, update, and maintain training materials based on feedback, performance data, and evolving program needs
Support the development of content for both online and offline learning programs
Maintain a centralized and up-to-date repository of training materials
Partner with stakeholders to identify skill gaps and training needs across sites
Support assessments and related learning requirements as part of overall program delivery
Ensure alignment of training content with business priorities, digital initiatives, and workforce development goals
Program Evaluation & Reporting
Collect and analyze feedback from participants and trainers to evaluate training effectiveness
Track key metrics such as attendance, completion rates, and satisfaction, and provide regular reporting
Identify and implement improvements to enhance learning outcomes and program impact
Learning Management System (LMS) Administration
Manage course setup, registration, and tracking within the LMS (e.g., Alcon Learning Academy)
Maintain accurate training records, including attendance, completion data, and reporting dashboards
Support course submission and related administrative projects
Stakeholder & Trainer Engagement
Serve as the primary liaison between trainers, participants, and site coordinators
Support onboarding and ongoing development of trainers
Ensure clear and effective communication across global teams
Process Standardization & Governance
Establish and maintain standardized processes for training delivery and feedback collection
Ensure programs meet internal quality standards and compliance requirements
WHAT YOU’LL BRING TO ALCON:
Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
The ability to fluently read, write, understand, and communicate in English
5 Years of Relevant Experience
Work Hours: Monday – Friday, 8:00 AM – 5:00 PM, with the expectation of flexibility to accommodate business requirements and global site coordination.
Travel Requirements: 0-10%
Location: Onsite
Sponsorship & Relocation: Not Available
PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:
Bachelor’s Degree in HR, Education, Business, or a related field
Experience in training coordination or learning & development
Strong organizational, communication, and project management skills
Experience supporting global or multi-site training programs
Familiarity with LMS platforms and training analytics
Exposure to technical or digital training programs (AI/ML preferred)
Experience in adult learning principles and training delivery
Skills in training coordination, logistics management, and content improvement
Ability to analyze data and track program performance
Continuous improvement mindset with strong cross-functional collaboration skills
Adaptability in a fast-paced, global environment
HOW TO THRIVE AT ALCON:
Collaborate with teammates to share standard processes and learnings as work evolves!
See your career like never before with focused growth and development opportunities!
Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!
Alcon Careers:
See your impact at alcon.com.careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.