Regional Manager - Experience and Volunteers

This position is responsible for the deployment of a comprehensive patient, staff, and physician experience improvement plan across the continuum of care for the hospitals within the given region.  This role plans and provides training, expert coaching, observation, knowledge assessment, skill validation, and trends data in patient experience improvement for all levels of the organization.  Acts as point of contact for facilities and responds to patient experience inquiries related to measures, analysis, support and interventions. Communicates all requirements and commitments for each project. Prepares and presents both oral and written reports and presentations on the progress of the facilities in meeting their patient experience goals. Aids in...