Job Description
About The Role:
Reporting into the Global Head of NetDev you will Own the performance, growth, and strategic health of Paysend’s payments network across EU, Americas, and LATAM managing our most critical banking partners, PSPs and processors across three continents. Your mandate: hunt new strategic corridors, drive RM excellence with existing partners, and unlock direct access to local schemes where applicable.
What You'll Do (Responsibilities):
Support the entire end to end lifecycle of Network requirements to launch
Own the full partner lifecycle across EU/Americas/LATAM: from sourcing and negotiation to go-live and optimisation
Manage Strategic PSP, wallet and Banking relationships
Lead commercial and technical evaluation for direct participation into local payment schemes** like RTR, SPEI, etc.
Identify gaps in coverage, cost, or UX and hunt new banking partners, PSPs, and local rails to close them
Negotiate pricing, SLAs, contract terms, and new product access with partners
Implement the global RM excellence framework in-region: QBRs, partner scorecards, escalation paths, health dashboards
Drive partner performance: cost per transaction, auth rates, uptime, FX, success rates, settlement speed
Act as senior escalation point for Tier-1 regional partners and unblock operational issues
Ensure all regional partnerships meet Regulatory, Compliance, Legal, and Treasury requirements
Feed regional market intel back into the Network prioritisation process
Partner with the Network Product team** across Pyin, Payout, Banking and regulatory
Translate partner capabilities into product Specs amd RFIs
Contribute to the *Network-led prioritisation process and help funnel company priorities into the regional network roadmap
Own regional network P&L impact: deliver annual cost savings and routing optimisation targets
Represent Paysend at regional scheme forums, partner summits, and industry events
What You’ll Need To Be Successful In This Role:
Essential qualifications
8+ years in payments/fintech/banking with 3+ years managing strategic partners in EU, US, or LATAM
Direct experience negotiating with banks, PSPs, processors regionally
Knowledge of key regional rails, schemes and wallets
Proven commercial negotiator: pricing, contracts, SLAs, technical requirements
Experience working with stakeholders in Product, Engineering, Compliance, and Treasury teams
Strong existing network across regional payments ecosystem
Experience building and leading RM/Partnership Director teams globally
Experience with EMI/PI licensing, safeguarding, or correspondent banking
Background in remittance, acquiring, issuing, or B2B payments
Ability to negotiate a deal and read an API doc
Be available to travel
Why Join Paysend?
Make a Global Impact: Directly impact millions of users worldwide
Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities
Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more
Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements