Job Description
Wonderful opportunity to join the 161-room Historic Hotel Blake, located in the heart of the Printer’s Row neighborhood in downtown Chicago. We have been named number 58 on Yelp’s “Top 100 Places to Stay” list, attributable to our inspired hospitality mindset. We encourage you to join our service-oriented team where we strive to provide our guests with memorable experiences, while building our individual hospitality skills toward career growth opportunities.
Pay: $26.83 hourly
Here’s why you will love It here:
- Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
As a Houseperson, you will be an integral part of our dedicated Housekeeping team, working collaboratively to deliver an exceptional guest experience. Your primary focus will be on maintaining the cleanliness and order of our guest rooms, public areas, and facilities, ensuring that our high standards are consistently met. You will play a crucial role in creating a welcoming and comfortable environment for our guests, contributing to their overall satisfaction and the success of our resort.
- Clean and service guest rooms, ensuring a high level of cleanliness and attention to detail.
- Restock and replenish guest rooms with amenities, supplies, and linen as needed.
- Inspect rooms for any maintenance issues and report them to the appropriate department.
- Assist in deep cleaning and special projects as assigned by the Housekeeping Manager.
- Maintain a safe and secure work environment, adhering to health and safety regulations.
- Provide excellent customer service to guests, addressing their needs and inquiries promptly.
- Work collaboratively with other Housekeeping team members to ensure efficient room turnover.
- Follow established procedures for handling lost and found items.
- Ensure proper waste disposal and recycling practices are followed.
- Maintain a positive and professional attitude, representing the Hilton brand with pride.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
- High school diploma or equivalent is preferred.
- Previous experience in a housekeeping or hospitality role is an asset.
- Excellent communication skills and the ability to work effectively in a team environment.
- Physical stamina and the ability to perform repetitive tasks for extended periods.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Ability to work flexible hours, including weekends and holidays, as required.
- Knowledge of basic housekeeping equipment and supplies.
- Willingness to undergo training and development opportunities.
- A positive and guest-centric attitude, with a focus on delivering exceptional service.
- Compliance with the Local 1 Unite Here Collective Bargaining Agreement.