Store Manager
Job Description
We’re looking for an energetic, full-time Store Manager for our Wetherill Park store, who has a passion for service excellence & a ‘can-do’ attitude.
The successful candidate will be responsible for retail fundamentals, including outstanding customer service, reporting, promotions, and merchandising standards. You will help achieve sales and profitability growth, whilst while maintaining a productive, and safe work environment. You will work closely with other Store Managers and the Trade team to implement and maintain sales growth within our Company Owned Stores and continue to strive for service excellence within the paint industry.
Responsibilities
Demonstrate exceptional customer service, accountability, ownership, teamwork, promoting engagement and offering solutions.
Maintain the team's knowledge, skills, and behaviors to ensure a successful store culture.
Tinting & mixing paint, palletizing paint drums, arranging orders for delivery & color matching.
Deliveries using the Store vehicle.
Inventory, ordering, stock replenishment
Assisting to grow store revenue and targets and hitting KPI’s.
Maximizing the sales approach to focus on the features and benefits of PPG products.
Assisting to implement marketing and promotional plans to maximize sales potential.
Maintain and continue development of customer relationships. Offering advice/solutions to customers, both trade and retail.
Operate point of sale system and prepare sales invoices following company policy.
Deliver store customer service standards by demonstrating and coaching colleagues the 4x3 Customer Service Protocol – Welcome, Understand, Solution, and Sell.
Increase sales using the 4x3 Selling Application System – Preparing, Prime and Seal, Finishing.
Assist to achieve and adhere to Store standards, including EHS, training & housekeeping.
Uphold and maintain the highest levels of safety for all team, customers & contractors.
Training
Attend PPG state-based training – trade product, 4x3 Customer Service Protocol & Selling Application System.
Undertake sales techniques, store presentations, customer service, and ethics training.
Help with the training of team.
On offer
Ongoing product training in a market leading brand.
Commitment to ongoing job security, development, and growth.
Incentives for hitting monthly budget.
Good work/life balance.
About you:
Motivated with the ability to demonstrate initiative.
Experience in retail sales, with a strong customer focus, strong communication and interpersonal skills.
Ability to prioritise in a fast-paced environment.
Visual Merchandising experience preferred, not essential.
An eye for detail, with a focus on safety and driving sales results.
Comfortable with technology - computer literacy is a must.
Available Monday – Friday between 6.30am – 4.30pm for a 38 hour work week. Occasionally weekend Saturday work may be required.
Requirements
Previous Assistant Store Manager or Experienced Sales Assistant.
A valid driver’s license.
Permanent Working Rights.
Paint industry experience is not mandatory – training can be provided.
What We Offer
Opportunities for development and long-term career progression
Performance based incentive programs
Access to corporate discounts, including WhereFit, that provide wellness benefits to our employees
Give back to local communities with our PPG Colourful communities program
PPG Recognition programs
Generous discounts on PPG products through our company owned store network
About us:
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.
The PPG Way 2030
We are customer champions
Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.
We act with purpose and speed
Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
We are excellent operators
Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.
We compete to win
Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.
We are PPG proud
Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
If you need an adjustment due to a disability, please email [email protected].
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.