Vice President (Proejct Management)

Position Information

Hiring Manager:

Associate Director

Department:

Technology Solutions

Department Overview

The Technology Solutions (“TS”) Department is responsible for designing and delivering state of the art technology solutions that are designed to create efficiency, mitigate risk and grow revenue for the Firm. Technology Solutions is also responsible for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. Technology Solutions focuses on technical excellence through innovative application designs, robust data integration and analytics, high availability infrastructure and gold level service for our key stakeholders with information security embedded throughout. Critical functions within Technology Solutions include Project Management, Vendor Management, Business Analysis, Enterprise Data Governance and Stewardship, Application Development and 3rd Party Integration, Strategic and Secure Infrastructure and Operations. The Technology Solutions Department collaborates closely with Firm leadership and business unit heads to develop plans in line with business objectives.

Position Responsibilities

The TS Department is looking for an experienced individual with program management, project management, analysis and client relationship management skills to join the Finance and Governance Team and help support key initiatives. 

The candidate should have excellent problem-solving skills, keen attention to detail, an inquisitive nature, a passion for excellent service, the ability to self-start and be resourceful and a strong understanding of technology, portfolio and financial management.  This role requires a great deal of communication with employees at all levels, so exceptional verbal and written communication and influencing skills are essential.

Responsibilities include:

• Project Leadership and Governance
  • Owning the full lifecycle management of the program within Technology Solutions, from initiation through planning, execution, monitoring and closure
  • Establishing and maintaining the program governance structure (steering committees, working groups, RACI tables, decision logs)
  • Ensuring alignment with organizational goals, TS standards and enterprise architecture
• Planning, Scheduling and Resource Management
  • Developing and maintaining the integrated project plan, including scope, milestones, timelines, dependencies and critical path
  • Identifying and coordinating required resources across business units, TS and vendors
  • Managing workstreams across configuration, integrations, data migration, testing, change management, training and deployment
• Vendor and Stakeholder Management
  • Serving as the primary liaison with the 3rd‑party vendor, managing deliverables, SLAs, risks and change requests
  • Facilitating communication between the vendor and internal technical teams to ensure requirements are fully understood and met
  • Building strong relationships with business partners, executives, SMEs and technical teams to ensure shared understanding and alignment
• Project Lifecycle Management
  • Working with functional and technical SMEs to define future-state architecture and integration needs
  • Ensuring all integration points (APIs, middleware, authentication, data flows) are documented, validated and approved
  • Supporting gap analyses between legacy functionality and the new solution
  • Overseeing planning and execution of system testing, integration testing, UAT and performance testing
  • Tracking defects, ensuring timely remediation and coordinating re-testing cycles
  • Validating readiness criteria before go‑live
  • Leading development of cutover strategy, runbooks and contingency plans
  • Coordinating data migration activities (mapping, validation and reconciliation)
  • Ensuring controlled decommissioning of legacy systems, including data retention, archival and dependency removal
  • Managing post-implementation support and issue triage
  • Ensuring operational handoff to support and maintenance teams
  • Conducting lessons‑learned sessions and creating a project close‑out report
• Risk, Issue & Change Control
  • Identifying risks early and maintain a proactive mitigation strategy
  • Facilitating issue resolution, escalation management and decision tracking
  • Maintaining change control processes for scope, schedule and budget adjustments
• Communication & Reporting
  • Creating and owning the communication plan (executive updates, team status, milestones and roadmap visuals)
  • Delivering concise, transparent updates to senior leadership and stakeholders
  • Ensuring all project documentation is organized, current and accessible

Candidate Requirements

Qualifications & Experience:

• Bachelor’s degree in computer science, business or related field is required
• 10 – 15 years of experience in a similar role
• Subject matter expert in Microsoft Project
• High level of proficiency with Microsoft Office applications (Word, Excel, PowerPoint, MS Visio)
• Self-motivated, team oriented, flexible and able to multi-task
• Proactive self-starter with a positive can-do and ‘no job too small’ attitude
• Detail-oriented with excellent analytical and problem-solving skills
• Exceptional interpersonal, verbal, written and presentation skills
• Results oriented with a high level of personal and team accountability
• Enthusiastic about working in office and creating a Gold Standard hybrid work culture

Critical Competencies for Success

Our Gold Standards define key behaviors and competencies across 4 dimensions:  Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together. 

• Leadership:  Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome.

• Achieving Results:  Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow.

• Personal Effectiveness:  Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances.

• Thinking Critically:  Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance.

The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.

• Technical Support:  Triages, troubleshoots and resolves technical support issues. Escalates issues as needed.

• Software Development Principals:  Utilizes software development, secure programming principles and a knowledge of programming languages to develop, configure and / or integrate new software and applications.

• Business Needs Assessment:  Identifies business needs across departments within the Firm to understand the challenges, goals and problems that the business needs to solve and identifies appropriate technical solutions.

• Data Management and Information Security:  Manipulates, restructures and / or queries data for various purposes, including reconciling issues in the database, designing database structures and / or generating reports. Adheres to governance principles and maintains data integrity and security.

• Risk Management:  Identifies, forecasts and articulates ways to pursue and manage informed risks in ambiguous, complex or uncertain situations based on sound value propositions and an analysis of potential rewards and costs.

• Testing:  Evaluates the functionality of an application, system or solution to ensure that requirements have been met and defects have been identified. Applies an understanding of end user requirements and usage in the end-to-end system to produce a quality product.

• Industry Knowledge:  Demonstrates an understanding of the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications.

• Technical Communication and Documentation:  Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience.

• Vendor Management:  Manages and coordinates with external vendors. Researches and identifies new vendors as needed and monitors performance.

• Relationship Management:  Builds and maintains effective partnerships with internal clients and end users by advising on their needs and options, advocating for their business within the Technology Solutions department and managing expectations appropriately.

• Project / Program Management:  Manages Technology Solutions project elements considering conflicting priorities, interdependencies, business objectives, communications and available resources.

• Innovative Mindset:  Leverages an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people.

Compensation and Benefits

For Illinois Only: It is expected that the base salary range for this position will be $115,000 to $180,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an ‘at-will position’ and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.

Golub Capital is an Equal Opportunity Employer.

Due to the highly regulated nature of Golub Capital’s business and because of the sensitivity of the information that all personnel have access to, Golub Capital performs extensive and thorough pre-hire screens to ensure that its personnel act with expected levels of integrity, professionalism and personal responsibility.

Please review Golub Capital’s US Job Applicant privacy notice and, for California residents, the California Applicant privacy notice for information on how your personal data is collected, processed and stored.