Communications Specialist - IT Initiatives

 Location: USA - Raleigh, Durham, Chapel Hill - Onsite Required

SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions Team!

Who We Are

At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…

About the Opportunity 

This role will support an IT Customer Success and Enablement group, driving internal customer success and technology enablement to minimize disruption, enhance productivity, and improve the employee experience. The IT Communications Specialist will partner with Instructional Designers/eLearning Developers to create content and communications that support the global IT learning enterprise.

SweetRush is seeking a Communications Specialist to support the eight key IT service areas:

• Learning & Enablement – Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation
• Organizational Change Management – Strategic advising, change impact assessment, stakeholder engagement, and standards for IT Audit compliance
• Communications & Campaigns – Technical writing and editing to create engaging content reaching over 28,000 end users via IT News, IT Viva Engage Community, Events & Notices, and Email campaigns
• End User Events – Planning and executing events to maximize attendance and engagement while driving adoption of IT initiatives
• Graphic & Experience Design – Visual identity concepts, digital signage, and campaign assets to support IT projects and initiatives
• IT Sites – Sites and pages developed for IT projects to provide enhanced user experiences and successful product adoption
• IT Continuous Improvement – Identifying key process improvement opportunities and enhancing customer value through community listening and measurement
• Business & Community Engagement – Partnering with the business exchange community and systems managers to bring awareness and drive adoption of IT offerings

Location: United States - Onsite in the Raleigh-Durham-Chapel Hill metropolitan area 
Contract Type: W2 Hourly Contract
Project Duration: June 2026 to December 31, 2026, with a possible 1-year extension
Project Capacity: 40 hours per week
Start Date: ASAP after the interview process and background check

SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours.

W2 Hourly
$35/hour with benefits; 401 (k) eligible after a 6-month period

Your Impact and Responsibilities

Partner with Instructional Designers/eLearning Developers to create content supporting the global IT learning enterprise: 

• Partner with IT team Leads, the IT team, and project stakeholders to plan and prepare communications for IT technology enhancements, new solutions, company mergers, or other changes that impact end users.
• Develop end-user communications, including news articles, internal social media content, email campaigns, executive communications, and user surveys for enterprise-wide channels and targeted campaigns.
• Help drive the timely delivery of communication deliverables through ongoing contributions to the team’s content planning calendar.
• Ideate and develop materials to support the company’s leveraging of AI tools and agents for improved team processes, scalability, and content quality.
• Partner with IT leads called IT CSEs and subject matter experts to ensure technical accuracy and clarity when preparing and editing content for learning offerings, such as live events, learning labs, or eLearning courses.
• Partner with the IT CSE design team to design and develop digital campaigns that will be displayed globally in on-site locations.
• Provide recommendations to project teams on effective communication tactics and channels that meet project objectives and align with CSE standards.
• Prepare presentations, facilitate discussions, and support project leads with presentation delivery in IT-hosted meetings or other forums.
• Partner with CSE Leads to design, analyze, and prepare reports on listening and measurement initiatives, including employee surveys, training completion reports, and project metrics. 

​​​​What You Bring - Required Skills 

• Bachelor’s Degree required with a major in Communications, English, Creative Writing, or other relevant education.
• 3+ years’ experience in internal communications, ideally focused on writing on IT/technology topics and content development.
• Strong writing and editing skills are required, and the use of generative AI tools to support development.
• Effectiveness in collecting communication requirements and content from project collaborators.
• Fluency with computers and digital technology, including the Microsoft 365 app suite.
• Comfort working with technology or other technical subject matter, as required.
• Technical writing, corporate social media posting, and search engine optimization (SEO) skills are a plus.

Bonus Skills

• Experience with graphic design or digital tools (e.g., Canva, Adobe Creative Suite)
• Background in event planning or end-user enablement programs
• Familiarity with IT Audit compliance standards and documentation
• Experience in a pharmaceutical, biotech, or regulated industry
• Knowledge of enterprise learning platforms (LMS) and eLearning development tools

SweetRush Is an Equal Opportunity Employer

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call to Action: Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.

SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/. You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/. 

Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.