Business Analyst (Systems & Technology)

Job Description
The Business Analyst will work on projects related to Water Resources technology infrastructure and software. This position will also coordinate these projects with the Department of Information Technology Services as needed for new Water Resources technology hardware implementations, software implementations, and existing software and hardware upgrade oversight. Additionally, this position will support Water Resources’ Central Facility and the associated plants in the areas of SCADA technology and other technology initiatives.


Essential Duties

• Communicate with stakeholders to understand their requirements.
• Develop and analyze functional specifications.
• Design efficient IT systems to meet business and technology needs.
• Coordinate developers to build and implement technology solutions.
• Integrate multiple systems and reconcile needs of different teams.
• Gather feedback from end users about system performance.
• Plan and oversee projects (e.g. upgrades, hardware/software installations)
• Provide advice and technical training.
• Keep abreast of technology trends and developments.
  

Grade
The grade for this position is 102. Salary will be dependent on education and experience.
 

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Computer Science, or a closely related field; AND
• Two years of professional analyst experience, including one year of project management experience; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. 

Preferred Qualifications in addition to the above minimum qualifications

• Proven experience as an IT Analyst, IT Consultant or similar role
• Experience in project management
• Knowledge of databases, system security and troubleshooting
• Understanding of business practices
• Excellent communication skills
• Analytical mindset
• Problem-solving aptitude

  
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.
 
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.


About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!
  
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
  
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
 
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.  As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.