Sr. Service Engineer

Job Description

Who we are:

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data-driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operates and maintains indoor environments and driving to a new era of autonomous buildings.

We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.

Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

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What you will do:

We are looking for a skilled and customer-focused Service Engineer – HVAC to handle installation, servicing, troubleshooting, and maintenance of HVAC systems. The ideal candidate should have hands-on knowledge of HVAC equipment, strong problem-solving skills, and the ability to provide timely service support to clients across Pune and nearby locations.

What we look for:

• Install, test, and commission HVAC systems including split ACs, VRF/VRV systems, chillers, AHUs, and ductable units.

• Perform preventive and breakdown maintenance at client sites.

• Diagnose technical faults and troubleshoot HVAC equipment efficiently.

• Ensure timely completion of service calls and maintain service records.

• Handle customer complaints professionally and provide quick resolutions.

• Perform gas charging, leakage testing, and electrical troubleshooting.

• Coordinate with the service team and spare parts department for timely support.

• Ensure adherence to safety standards and company policies.

• Prepare and submit service reports, job cards, and maintenance logs.

• Provide technical support and guidance to clients when required.

Required Skills & Competencies:

• Strong knowledge of HVAC systems and components

• Good troubleshooting and diagnostic skills

• Understanding of electrical circuits and refrigeration cycles

• Customer handling and communication skills

• Ability to work independently and in field conditions

• Time management and multitasking abilities

Qualifications & Experience:

• Diploma / ITI / BE in Mechanical, Electrical, or Refrigeration & Air Conditioning

• 2–5 years of experience in HVAC service or maintenance

• Experience with VRF systems and commercial HVAC preferred

Join Johnson Controls and be part of a team that values your contributions, supports your growth, and provides a rewarding work environment.

Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.