Senior Healthcare Development Lead

Job Description:

Job Title: Senior Healthcare Development Lead
Job Grade: D17

Salary: From £ 66,200.00 DOE and location + Fantastic benefits
Location status: Hybrid (flexible working options available)
Location: Bupa Place, Salford – Willow House, Staines

Permanent/fixed term contract: Permanent
Shift pattern: Full-time 37.5hrs

About the Role

We’re looking for a Senior Healthcare Development Lead to play a key role in shaping and delivering innovative, high-quality healthcare solutions. This position sits at the heart of Bupa’s strategy—designing and implementing care pathways, policies, and services that improve patient outcomes while enhancing affordability and accessibility.

You’ll lead complex transformation programmes that directly impact customer experience, clinical quality, and commercial success.

What You’ll Be Doing

• Lead the design and delivery of healthcare transformation initiatives, aligning with strategic goals.
• Develop and implement care pathways, services, and interventions to improve quality, efficiency, and customer outcomes.
• Build strong relationships across business units and with external stakeholders, including clinicians and industry bodies.
• Analyse healthcare data and insights to identify opportunities, risks, and innovation areas.
• Lead cross-functional programmes and teams in a complex, matrix environment.
• Partner with Sales & Marketing to develop compelling customer propositions.
• Oversee delivery of measurable outcomes, including clinical quality, customer experience, and financial performance.

What We’re Looking For

• Strong experience within the healthcare industry, with the ability to influence senior stakeholders.
• Proven track record of leading large-scale transformation or change programmes.
• Experience designing and implementing healthcare pathways or service improvements.
• Excellent strategic thinking and execution skills—able to turn ideas into outcomes.
• Strong commercial awareness, analytical capability, and problem-solving skills.
• Ability to operate in a complex, matrix organisation, influencing at all levels.
• Experience working in a regulated environment.

Leadership & Culture

You’ll play a key leadership role, helping to:

• Champion a culture of integrity, collaboration, and continuous improvement.
• Drive customer-first thinking and strong governance standards.
• Inspire and develop talent, building high-performing teams.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

Time Type:

Full time

Job Area:

Strategy, Change & Transformation

Locations:

Bupa Place, Staines - Willow House