Manager, Reliability Models and Studies

• Proven track record in managing complex, high-stakes projects, including technical support and ensuring timely and accurate project completion.
• Strong leadership skills, with the ability to oversee and develop a high-performing team, fostering accountability and collaboration.
• In-depth understanding of the Electric Reliability Organization (ERO) structure and function.
• Exceptional communication skills, adept at conveying information across all organizational levels, including face-to-face, phone, email, and presentations.
• Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint), leveraging these tools for effective project documentation, analysis, and reporting.
• Skilled in building and maintaining trusted relationships with SERC stakeholders, ensuring effective communication and continued engagement.
  
  

EDUCATION AND/OR EXPERIENCE:

• A bachelor's degree in engineering is required; a master's degree is preferred.
• 10 years of experience in the electric utility industry or equivalent required.
• Preferred experience in operations, planning, and/or regulatory activities in a related industry field, ideally with exposure to NERC and FERC.
• Required experience supervising teams, groups, and/or projects of technical specialists.
• Recent demonstrated experience in strategic planning, group dynamics, critical thinking, business operations, project & time management, leadership, effective communication & administration.
  

COMMITMENT TO CULTURE:

SERC is dedicated to being a highly desirable place to work through culture and purpose. We place a strategic focus on critical elements such as Innovation & Collaboration, Organizational Development & Talent Management. Through this strategic focus, SERC has identified its four values we believe keep us on the path of the relentless pursuit of better.

COMPANY VALUES:

• Leader - Is trustworthy, principled, and respectful and strive to create value that reduces risk. Has a positive vision and is actively building support to execute it. A leader takes personal accountability for the outcomes of their choices and actions, acts with professionalism and adapts to change in a calm and positive manner. A leader will, when appropriate, ask questions and recommend alternative solutions to new processes or procedures.
• Collaborative - Partner and engage, both internally and externally, to drive meaningful action by leveraging skills, knowledge and tools. This would include effective written and verbal communication to ensure ideas and messages are clearly and concisely conveyed, being responsive to all stakeholders, understanding goals and objectives while exceeding key metrics and targets. Encourages dialog and candor while making it safe for others to voice their opinion to ensure all alternative viewpoints are heard, they are an active listener.
• Expert - Being credible, objective, disciplined, and sought after to help with continuous learning, improvements, and innovations. Exhibit knowledge of and ensures compliance with industry best practices and regulations. Take initiative to set priorities and convey important information in a timely and efficient manner. Employ good judgment when evaluating a problem by analyzing risk and identifying consequences while demonstrating a sense of organizational stewardship.
• Purposeful - Proactively demonstrate initiative, intentionality and resourcefulness to help anticipate and navigate current and future challenges. Committed to the quality of work and ensures work is delivered at appropriate deadlines while seeking operational efficiencies. Initiate appropriate follow-up while leveraging industry knowledge and business acumen to make appropriate decisions. Treat others with compassion and empathy and embrace the organization's mission and vision while providing meaningful contributions to organizational endeavors.

If the traits and characteristics listed in our values resonate with you, we encourage you to apply!

SALARY/BENEFITS:

The salary range for this position is DOE. We offer a generous PTO package; paid holidays; medical, dental, vision, life, short-term and long-term disability insurance, and a 401(k) plan with an organization contribution of up to 14%.