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Job Description
Education / Qualifications
- 5 years’ experience working within a support role.
- Preferably on global teams and within a product support team.
- Bachelor’s degree in computer science, software engineering, or related field.
- 5+ years of direct experience in lieu of degree considered.
- Linux and Windows system administration.
- Python/Jython scripting.
- Familiarity with basic Database Administration (preferred MySQL or MSSQL knowledge.
- Familiarity with Java.
- Experience with test-driven development and automated testing frameworks.
- Ability to prioritize and deliver on multiple competing priorities with little supervision.
- Cloud deployment and troubleshooting for Cloud hosted SaaS deployments.
- Methodical technical troubleshooting skills.
- Must have attention to detail: demonstrate outstanding organizational skills, maintaining accurate incident documentation, strong ability to follow through on issues until resolution
- Have a strong passion for success and a positive attitude
- A team player
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and geographic region & may vary from the amount above. This range does not represent additional compensation benefits (such as sales commissions, short- and long-term incentive packages, 401K match, medical, dental or vision insurance).
