Job Description

Sales Consultant Marella - Harvey Nichols London

We are currently seeking Full-Time Sales Consultants for Marella in Harvey Nichols London.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Clientele activities
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store;

The ideal candidate will:

• Have relevant experience in retail or a similar 'service' sector.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and
• Continuously maintain high standards.
• At least 1 year of relevant experience is a minimum

Qualifications

• Natural cheerfulness and courtesy
• Strong customer orientation
• Tension towards results (achieving and exceeding sales objectives)
• Passion for styling and attention to detail
• Ability to work in a team
• Propensity to use digital tools
• Desire to increase your sales skills