(Entry Level) Shelter SpecialistCosta Mesa, US%LABEL_POSITION_TYPE_FULL_TIME%Emergency Services
Job Description
Status: Full-Time | (Non-Exempt) Pay: $20.00/hour | Schedule: Wednesday-Sunday, 2:00PM - 9:00PM, Monday-Tuesday: Off OR Tuesday-Saturday: 4:00PM - 11:00PM
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Job Summary: The Shelter Specialist is tasked with delivering supportive services and logistical assistance to the Emergency Shelter Program during assigned shifts. Primary responsibilities include helping with shelter setup, maintaining a clean and safe environment, and performing neighborhood patrols. The position also involves crisis response and delivering services using a trauma-informed approach.
Essential Duties and Responsibilities:
Shelter Support
Goal: Maintain a secure and client-centered space to help guests exit homelessness swiftly
- Support the execution of shelter operations to ensure services are high-quality, guest-centered, and trauma-informed
- Motivate and engage shelter guests in conversations about progress toward housing goals
- Help with setup and upkeep of shelter areas
- Ensure the facility remains clean and safe by removing trash and addressing spills
- Assist in receiving deliveries, checking inventory, and completing tally logs
- Post and maintain signage and program schedules
- Set up and manage audio/visual equipment as needed
- Help organize supplies and respond to facility needs
- Conduct regular neighborhood patrols to reduce impact on nearby resident
Administration
Goal: Manage administrative tasks that enhance program effectiveness
- Contribute to the completion of detailed daily summaries
- Assist with maintaining accurate records and reporting requirement
Miscellaneous
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
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E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites... Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites... House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.