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Job Description
Handling chargebacks, refunds, internal tickets for B2C eCommerce shops Coordinating and communicating with internal and external stakeholders on B2C eCommerce related topics Monitoring fraud trends and applying appropriate countermeasures across different B2C eCommerce stores Supporting and adopting new developments in the area of eCommerce Initiating automation and optimisation for Payment Fraud related processes Reconciling sales payment data Preparing and executing bookings during month-end closing Creating reports, analysis and statistics Providing support on various B2C eCommerce topics Support in Payment Fraud and eCommerce related projects