Job Description
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Surgery Coordinator
| Department: | Surgical Services |
| Location: | Raleigh |
| Area: | Raleigh Orthopaedic Clinic |
Surgery Coordinator � Full-Time Position � Raleigh Location-Hybrid Schedule
We�re seeking a detail-oriented and organized Surgery Coordinator to join our fast-paced medical practice. This role is essential in ensuring timely scheduling of surgical procedures, accurate insurance pre-certifications, and seamless coordination between patients, providers, and surgical facilities.
This is a hybrid position, requiring three (3) days per week in our Raleigh office and two (2) remote workdays. In-office days follow a rotating schedule model determined by management.
Key Responsibilities:
- Schedule surgical procedures by coordinating with providers, patients, and facilities
- Ensure surgeries are scheduled within 48 hours of order receipt
- Confirm all required procedure details (equipment, timing, anesthesia, location, etc.)
- Communicate with patients regarding scheduling, instructions, and updates
- Coordinate with facilities and notify ancillary providers of surgery logistics
- Verify insurance eligibility and obtain pre-certifications for all surgeries or retro-authorizations when necessary
- Document scheduling and authorization details accurately in the EMR
- Communicate authorization status and resolve insurance-related issues
- Collaborate with clinical teams and staff to ensure accurate and timely scheduling
- Maintain surgery logs and respond to facility inquiries
- Escalate issues and support overall workflow efficiency
What You Bring:
- Minimum of 2 years of experience in medical insurance, billing, or surgery scheduling required
- Working knowledge of CPT and ICD-10 coding
- Strong understanding of insurance authorization requirements and medical documentation
- Excellent attention to detail and organizational skills
- Ability to prioritize tasks and work independently in a fast-paced environment
- Strong verbal and written communication skills
- Proficiency in computer systems and data entry
- Ability to build and maintain effective working relationships with patients, providers, and team members
Benefits:
- Full medical, dental, and vision coverage with FSA and HSA options
- Retirement plan with employer contributions
- Company-paid life insurance
- Paid Time Off program