Business Analayst - Hybrid - Deadline 05/06/26

•             Requirements gathering (organize meetings/workshops/interviews with Business Key Users, Business Experts, and other Stakeholders);

•             Analysis of business requirements, functional and non-functional requirements;

•             Business model analysis;

•             Process analysis;

•             Business processes modelling;

•             Impact analysis;

•             SWOT analysis;

•             Feasibility studies;

•             Gap analysis;

•             Quality assurance;

•             Troubleshooting;

•             Produce/Update relevant documentation;

•             Perform root-cause analysis;

•             Streamline procedures and processes;   

•             Support training sessions

DESCRIPTION of the TASKS:

•             Organize and lead workshops with stakeholders to gather, validate, and prioritize business requirements. Ensure that all stakeholders are aligned throughout the project lifecycle

•             Define, document, and communicate clear, detailed business and functional requirements based on EUAA standard templates.

•             Analyse existing business processes, identify inefficiencies, and pinpoint areas for improvement

•             Collect, analyze, and interpret data from various sources to support informed decision-making and recommend actionable strategies for process optimization

•             Diagnose issues in existent systems to identify errors/deficiencies and draft requirements to resolve them

•             Create, maintain, and regularly update relevant documentation/requirements

•             Provide high-level (Level 2) support to end users, addressing tickets from the EUAA Service Desk that require more in-depth functional analysis and diagnosis

•             Create detailed business process models following the EUAA approved modelling notation/design modelling software

•             Draft use cases and assist/execute user acceptance testing to ensure that the system developed meets the business requirements and is according to the specifications agreed to

•             Create low fidelity wireframes using the EUAA wireframing design tool

•             Collaborate with UX/UI designers to develop wireframes and prototypes that align with business requirements. Ensure the user interface and user experience are optimized for end-users, facilitating effective communication between technical teams and stakeholders.

•             Review all software quality assurance (QA) activities with the QA Tester or project stakeholders to ensure the product meets the requirements and business needs.

•             Recommend and develop strategies to streamline workflows and improve overall business performance

•             Act as the main point of contact between business stakeholders and technical teams

•             Ensure that business requirements are appropriately captured in the EUAA IT systems such as JIRA and prioritized for Agile development cycles

•             Support the preparation and delivery of training sessions (for end users and for the new comers in the team)

SPECIFIC EXPERTISE:

•             Communicate efficiently and clearly in a way that the receiver effectively understands the message

•       Work with information systems consulting and studies

•             Meticulous in quality and ICT security procedures

•             Information systems matters

•             Work in large organizations administrative and business processes

•             Preparing and writing detailed reports

•             Effectively deliver high level presentations

•             Apply high quality standards

•             Working in an international/multicultural environment

•             Practical handling of Agile/Scrum methodologies

•             Business process modelling

•             Designing mockups of user interfaces for web applications

Level : Senior

Delivery mode : Hybrid (Malta and remote)