Project Manager - Syracuse, NY

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

• Serve as the primary point of contact for the customer from initial engagement through program rollout and ongoing operation.
• Manage stakeholder communication, ensuring clear and timely updates on project milestones and account status to both internal and external customers. 
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Work closely with internal team to proactively ensure company and customer success and relationship growth.
• Provide regular data-driven reports on project progress, account performance and key performance metrics.
• Provides strategic direction for the project life cycle to include risk management, accountability, resource optimization, stakeholder engagement, quality assurance and alignment with project objectives. Monitor market trends, competitor activity and accounting performance using data-driven insights.
• Performs all other duties as assigned.