Back to jobsAccurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts and material needed and/or used, additional fees and expenses, detailed notes of work performed for each visit, root caused identification, submission of electronic files, checklists, and pictures as attachments within the system, capture customer name and signature.
Responsive Interaction with customers providing the highest level of service
Satisfy in a timely and complete fashion, all business reporting documentation including but not limited to: timesheets, repair orders, machine checklists, receiving records, expense reports, and repair order logs.
Recognizing and securing additional revenue opportunities – new potential customers, recovering lost customers, PM service agreements, refurb equipment, short-term rental, spare parts, and other equipment on site
Daily processing of Parts Received at tech location, to be conducted at the beginning of each day. Report discrepancies immediately.
Managing all on-site installation, repair, maintenance, and test tasks
Diagnosing errors or technical problems and determining proper solutions
Other duties as assigned
K
Field Service Technician (Indianapolis)
Indianapolis, IN$27 - $31 / hourPosted 1 weeks ago
Full-timeonsitemid