Job Description
The Red Hat Consulting Services team is looking for a Cloud Architect to join us in the U.K. In this role, you will work with customers as a subject matter expert in Red Hat's infrastructure and cloud technology. You'll answer questions about best practices across topics such as reliability, scalability, maintainability, high availability, and failover setups, as well as lead the delivery and implementation of Red Hat's technology. As a Cloud Architect, you will gain understanding of customer infrastructures and business issues and make recommendations appropriate to their environments. This is a great opportunity to build on your core base of knowledge and work in a fast-paced environment promoting Red Hat's solutions.
Red Hat Consulting offers more than just technical expertise. We're strategic advisers who take a big picture view of our customers’ organizations, understand their challenges, and help to overcome them with comprehensive, cost-effective solutions. As part of our team, you'll help customers quickly and strategically achieve value while building enterprise-wide capabilities. Being open is core to our technologies and our consulting approach.
What you will do
Serve as a subject matter expert for our clients, addressing technical, developmental, or strategic IT needs
Manage problem identification, system architecture definition, software specification and design, testing, and deployment of open source solutions
Learn about new technologies and apply these concepts to customer needs
Adapt to changing customer requirements
Provide technical leadership to a team of consultants working on the client engagements with you
Respond to incidents, escalations, and exceptions in a professional manner - bringing together cross-functional teams from Red Hat's product, Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our most demanding customers.
Support with pre-sales activities, develop and review task lists, develop high level design architecture, lead Services discovery sessions to gather requirements.
What you will bring
We don't expect you to check off all of the below areas to join our team. Instead, we prefer to build around your strengths and provide opportunities for you to grow your skills. We can offer a supportive working environment and lots of development opportunities.
Bachelor's degree in Computer Science or a related field of study, or alternatively, equivalent work experience and/or industry recognised certifications (particularly RH certifications)
5 + years experience working in a consulting role, or similar
Experience or knowledge of infrastructure and cloud technologies - e.g. enterprise use of virtualisation or containers
Foundational awareness of modern application development practices and the software delivery life cycle
Good customer-facing skills; ability to present to customers and guide customer interactions
Knowledge of one or more of Red Hat's infrastructure solutions like Red hat Enterprise Linux, Red Hat Satellite, Red Hat Virtualization, Red Hat Ansible Automation Platform, or Red Hat OpenShift would be great - but we would also consider people with K8 / Chef / Puppet experience etc
Red Hat Certified Architect (RHCA) certification is a plus, and/or Red Hat Certified Engineer (RHCE) certification, or the willingness to gain this certification in the early stages of your career with Red Hat
As part of our initiative for exploring different work life balance needs, we are willing to consider candidates who are looking to work between 80 - 100% of the time
Willingness to travel according to project needs (working in a hybrid fashion, with typically around 2 days onsite per week, but can vary)
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.