Chief Merchandising Officer

If you love beauty, you’re in the right place.

As the ultimate curator of of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

The Chief Merchandising Officer (“Chief Merchant”) is a pivotal role sitting with our Executive Leadership Team, shaping the future of product, performance and customer relevance in one of the most exciting and dynamic retail categories today. The Chief Merchandising Officer will define what the customer sees, feels and falls in love with today and tomorrow by being accountable for defining and delivering the end‑to‑end merchandising and buying strategy across all categories. This role owns the engine of the business driving brand newness and profitable growth, customer relevance and brand elevation through outstanding product curation, disciplined financial management and data‑led decision making. Operating at the intersection of trend foresight, customer insight, commercial rigour and innovation, the Chief Merchant ensures the product pipeline fuels both short‑term trading performance and long‑term strategic ambition, always aligned to the brand promise and customer proposition.

Accountabilities

• People Leadership & Culture

• Merchandising, Buying & Category Leadership

• Commercial Performance, Pricing & Cash Flow

• Vendor Strategy & Strategic Partnerships

• Customer Insight, Data & Demand Planning

• Allocation, Inventory & Operational Excellence

• Strategy & Future Pipeline

• Cross‑Functional Executive Leadership

Experience & Capability Profile

• You will be an existing Chief Merchant or VP-SVP of Merchandising with 8+ years’ progressive leadership experience in Buying, Merchandising and Retail, ideally within premium or beauty led environments.

• Proven track record of delivering profitable growth in a fast scaling, multi-channel businesses.

• Deep buying expertise with a strong, credible global industry network.

• Highly commercial, financially astute and comfortable owning complex P&Ls and cash flow decisions.

• Advanced capability in data analytics, forecasting, CRM and AI enabled merchandising tools.

• Executive presence with the ability to influence internally and externally at Board and partner level.

• Bachelor’s degree in Business, Marketing or a related discipline.

Please note that only successful candidates will be contacted and we are not using agencies at this time.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.

Team

Executive Team

Locations

London (Head Office)

Remote status

Hybrid

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