Lead, Community Outreach (AFN)

Accountabilities

 

Wildfire Mitigation Plan & Outreach:

 

• Development and execution of WMP regulatory commitments across multiple departments
• Assist Emergency Manager with CRC staff training to ensure AFN customers’ needs are met during PSPS events
• Continuous collaboration with Emergency Management in terms of exercise preparation, AFN awareness and integration into emergency response, documentation efforts, and collaborative presentation opportunities
• Quarterly and annual AFN (Access and Functional Needs) / WMP (Wildfire Mitigation Plan) regulatory filings and documentation
• AFN customer data retention system development and maintenance; AFN self-ID tool maintenance and development
• Statewide and regional AFN workgroup and council attendance
• Needs identification and documentation development across departments to support AFN / regulatory initiatives
• Identification and implementation of AFN accessibility improvements through maintained awareness of industry best practices
• Development of direct AFN customer communication throughout year
• Incident command AFN/CBO (Community Based Organization) Liaison role
• SMJU collaboration in AFN space, relationship maintenance
• WMP / PSPS required survey- vendor management, executive summary of results, development and execution of action plan to address gaps
• Development and execution of senior nutrition shelf stable meal effort
• Support implementation and maintenance of medical baseline backup battery program

 

Community Development:

 

• CBO relationship development, maintenance and engagement
• Pursue, oversee and direct AFN / PSPS focused outreach
• Direct customer interaction at AFN focused outreach events
• Develop CBO opportunities with a PSPS and customer assistance program focus
• Attendance of regular CBO and agency meetings throughout service territory
• On-site CBO visits, meetings and presentations to increase PSPS and program awareness
• Identification and implementation of opportunities to increase customer enrollment/awareness through the support of CBOs and agencies
• Development of roundtable CBO focused virtual meetings throughout
  year informed by CBO/agency feedback