Associate UK Payroll & Implementation Specialist
Job Description
About this job opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting
CloudPay is seeking an enthusiastic and detail-oriented Associate UK Payroll & Implementation Specialist to join our dynamic in-house Implementation team. In this dual-role, you’ll gain hands-on experience in both UK payroll processing and client onboarding—while building a solid foundation for a long-term career in payroll and implementation.
With full training provided, this is a fantastic opportunity for someone eager to learn, grow, and contribute to a high-performing team. You’ll be working in a fast-paced, client-focused environment where accuracy, customer service, and problem-solving are key.
You must already be living in the UK to apply for the role and have full eligibility to work in the UK.
The company will NOT sponsor a work visa for this position.
This is a hybrid role, with attendance at our Andover, Hampshire office required three times per month.
Main responsibilities
Gain hands-on experience across all aspects of UK payroll processing and implementation.
Accurately and efficiently process multiple payrolls and implementations on behalf of clients, ensuring all deadlines are met.
Provide exceptional support to clients on payroll-related matters, including acting as a backup during holidays or emergencies to maintain service continuity.
Maintain accurate payroll records and information within the CloudPay payroll system.
Investigate and resolve discrepancies in payroll data or documentation, ensuring accuracy and adherence to internal procedures.
Responsible for prioritising client’s payroll and delivering payrolls as required.
Prepare reports, tax filings, correspondence and other written materials for compliance with statutory UK authorities.
Compile and file all required reports with relevant UK government agencies, ensuring full compliance.
Experience needed for this role
5 GCSEs minimum, equivalent to A – C including Maths and English
Confident working with Microsoft Excel and proficient in Microsoft Office applications.
Excellent time management and administrative skills with a sharp eye for detail.
Strong organisational skills and the ability to manage multiple tasks and deadlines effectively.
About you and Our core values
Taking ownership, working with integrity and respect
Being a team player is key to our culture
Solution and customer focused
Great initiative with the goal for excellence in achieving results
Dedicated to developing and always looking for continuous improvements
Be creative, be committed, be engaged and enjoy what you do
United Kingdom Package and benefits
Competitive Salary
Competitive vacation allowance
Calm app
WFH Allowance
Life Assurance
Private Medical Insurance
Cycle to Work Scheme
EAP
Eye Tests & Glasses Contribution
Simplyhealth Enhanced Health Plan
Pension Scheme
Give-As-You-Earn (GAYE)
Employee Referral Program
CloudPay NOW
Paid Volunteering days
Marriage Leave
Bereavement Leave
Vacation Purchase Plan
CloudPay is committed to being an equal opportunities employer.
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#LI-Hybrid
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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